Bayan study seeks to promote disaster recovery planning in PH business
October 23, 2012 – Today’s business is heavily dependent on IT systems, whose interruptions due to man-made or natural disasters can threaten the continuity of a company’s operations.
As such, a disaster recovery (DR) plan is a must have for every organization. The plan enables companies to lessen or eliminate the impact of a disaster even before it occurs, so that IT services and, subsequently, the company’s operations can be restored as quickly and with the least downtime as possible.
Bayan Business, the corporate and business unit of the Lopez-owned telecommunications company, is releasing the B2BIZ: MS 2012 Innovative Industry Insights on Disaster Recovery to enlighten business organizations, movers, shakers as well captains of industry on the importance of having a disaster recovery plan to ensure better competitiveness and higher operating efficiency.
Launched today at the Manila Peninsula Hotel in Makati City, the disaster recovery focused research is Bayan’s third commissioned study under its B2Biz series that is envisioned to be a source of credible and reliable information for policy makers, the business community and the general public. Previous to these are Outsourcing and Offshoring in 2007 and 20 Challenges & 10 Strategies for the Pinoy Entrepreneurs in 2010.
The three studies were conducted by the Institute for Development and Econometric Analysis, Inc. (IDEA), a non-stock and non-partisan foundation dedicated to high quality economic research, instruction and communication.
Using stratified random sampling, the 2012 study surveyed organizations in the National Capital Region representing the Education, Finance, ICT, Logistics, Manufacturing, Offshoring & Outsourcing, and Trade industries.
Bayan Chief Operating Officer Rafael Aguado said the company wishes to underscore the need for every company, whether a large enterprise or an SME, to have a competent backup to ensure business continuity.
Chito Franco, VP of Bayan Telecommunications, said that the study aims to alert businesses on the need to expand and refine analysis on risk assessment and disaster recovery.
Franco adds: “we want to encourage business organizations to adopt a proactive stance and invest in data recovery infrastructure now, as investing after a disaster already struck would be more costly for them.”
Judging from results of the study, there is indeed room for increased awareness for disaster recovery (DR) planning in the Philippines, as 35.5 percent and 44 percent of firms have yet to develop business continuity (BC) and DR plans, respectively. The study also stressed that gaps in existing BC and DR plans have to be addressed since only 32.4 percent are “very comfortable” in their adequacy of preparedness for disruptions.
Dr. Raul V. Fabella, chairman of IDEA said, “The Philippines is no stranger to a wide range of disaster events. Apart from loss of lives and property, disruptive events can result in significant direct and indirect financial losses for business organizations.
He added, that the tendency to under invest in protection measures and to deal with disasters as and when they happen amplifies vulnerability.”
The study also pointed out the need for companies to transfer risks and management responsibility to managed services (MS) providers that can effectively plan and anticipate disasters. MS is the practice of transferring day-to-day related management responsibility to managed service providers as a strategic method for their improved, effective and efficient operations.
Subsequently, the study shared important criteria in choosing the right managed services (MS) partner, such as understanding the vision of managed services, shared knowledge of the client organization, comprehensive service level agreements; and dependable management structure that ensures security and accountability.
As a telco company offering managed services, Bayan has proven its adherence to quality standards with its ISO 9001: 2008 accreditation. The rating is a globally accepted quality management standard, which represents all eight-quality management principles set by the International Standards Organization.
“Our accreditation is a testament to our strict implementation of our Quality Management System as well as the way we have maintained our focus on customer satisfaction and continuous improvement,” said Franco.
Franco added: “Bayan Business offers one of the most compelling service level commitments in the industry through its personalized account management.”
Bayan Business has a formidable track record for managed services. Its managed service offerings includes: System Integration for leading technologies; Hosted Network Monitoring System; Remote Technical Support Service; Cloud Services i.e. Hosted Contact Center, Hosted Telephony, Infra-As-A-Service, Platform-As-A-Service, Software-As-A-Service, & Storage-As-A-Service; Equipment & Office Co-Location: Server Co-location & Disaster Recovery Site; Managed Security; Command Center; VOIP/SIP gateway; Managed WIFI and Managed WAN.
Bayan is also a member of a consortium among telecommunication companies under the National Digital Transmission Network (NDTN), where Bayan owns 87 percent on 2.5G network and 96 percent on 10G (DWDM network). Furthermore, Bayan has formed solid partnerships with major technology companies to deliver end-to-end solutions to customers.