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Rank: Newbie
Groups: Member
Joined: 3/14/2010
Posts: 7
Points: 21
Location: Davao City
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Account Number: 334256863
Plan: 899php (768 kbps)
Setup: direct PC to modem connection
Problem: High latency & slow download speed
Reports:
03/12/10 (Friday) 9:30pm - report (email) - 7275124 - site visit on 03/13/10 (Saturday)
03/14/10 (Sunday) 6:05pm - report (phone) - 7300014 - please submit a screen shots of speed test, ping test, etc.
03/15/10 (Monday) 8:35pm - report (email) - 7300014 - site visit on 03/17/10 (Wednesday)
Regarding sa download speed ko, sobrang bagal. For almost a month na ako nakakakuha ng 10kbps average download speed dati naman 80kbps average download speed ko. Then ang latency dati ng yahoo.com is around 290ms pero ngayon nasa 580ms.
More than 5 times na ako nagreport sa hotline, 3 times na ako nagsend ako ng screen shots, may pumunta na from bayantel dito sa amin last saturday pero mabagal pa rin internet connection ko!
Ano na ang update sa repair sa EAC network of subterranean cables and APCN 2 cable? Affected ba ang lahat ng bayanDSL subscribers or meron lang particular location?
Thank you.
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Rank: Moderator
Groups: Member
, Moderator
Joined: 3/27/2009
Posts: 9,989
Points: 18,085
Location: Sa Web (aka Cyberspace)
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kharz wrote:Account Number: 334256863
Plan: 899php (768 kbps)
Setup: direct PC to modem connection
Problem: High latency & slow download speed
Reports:
03/12/10 (Friday) 9:30pm - report through email - 7275124 - site visit on 03/13/10 (Saturday)
03/14/10 (Sunday) 6:05pm - report through phone - 7300014 - please submit a screen shots of speed test, ping test, etc.
03/15/10 (Monday) 8:35pm - report through email - 7300014 - site visit on 03/17/10 (Wednesday)
Regarding sa download speed ko, sobrang bagal. For almost a month na ako nakakakuha ng 10kbps average download speed dati naman 80kbps average download speed ko. Then ang latency dati ng yahoo.com is around 290ms pero ngayon nasa 580ms.
More than 5 times na ako nagreport sa hotline, 3 times na ako nagsend ako ng screen shots, may pumunta na from bayantel dito sa amin last saturday pero mabagal pa rin internet connection ko!
Ano na ang update sa repair sa EAC network of subterranean cables and APCN 2 cable? Affected ba ang lahat ng bayanDSL subscribers or meron lang particular location?
Thank you.
Thanks for the account number and for giving us the specifics.
May I know what speed are you getting from www.speedtest.net with Quezon City as the test server? That way I would also know what to tell the Bayan Moderators. And what set up are you using (like direct PC to modem set up or if you are using a router). Sorry if I am asking. I do not have access to your account since I am just a moderator in the Forum. However, we, moderators are able to follow up cases on behalf of our Forum members thru our Bayan Moderators.
I will make a follow up on this thru our Bayan Moderators.
APCN2 cable repairs still has no ETR since there are more than 15 segments affected. Technically it is not only BayanDSL who is affected. As stated in my last update, BayanDSL implemented a 4 way re-routing of all our connections (re-routed to Indonesia, Malaysia, Thailand and Australia).
 FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES. The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules. If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber. Bayan Forum Rules
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Rank: Newbie
Groups: Member
Joined: 3/14/2010
Posts: 7
Points: 21
Location: Davao City
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Ok naman ang speed test and ping test ko. 500kbps average download sa speed test (quezon city server) pero kung magdownload ako ng mga movie or mp3 albums, ang 100mb umaabot ng 3 to 4 hours (10 KB/sec).
Direct PC to modem connection ang setup.
Dapat magsite visit ngayon pero walang pumunta. Tumawag lang ang technician then ang sabi ichechek na lang daw nila sa cabinet nila. Last month pa nila sinasabi ang cabinet na yan pero hanggang ngayon mabagal pa rin ang download speed ko! Nakakinis na..!
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Rank: Member
Groups: Member
Joined: 8/28/2009
Posts: 10
Points: 30
Location: Cabadbaran
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same tau problem.. kala ko aku lng ang nag sa suffer neto .. 5~10kbps lng talga max speed ko, plan 899 din ako. pag lagpas na 12am, 1~3am 10~20kbps nmn .. 
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Rank: Member
Groups: Member
Joined: 3/17/2010
Posts: 10
Points: 30
Location: legazpi City
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ako din ganyan lalo na pag umaga d ka makaka DL o maka panuud sa sobrang bagal... T_T
help sa probs na yan
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Rank: Moderator
Groups: Member
, Moderator
Joined: 3/27/2009
Posts: 9,989
Points: 18,085
Location: Sa Web (aka Cyberspace)
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@hitmanshin and caine28:
* When replying in other forumers threads, please refrain from making posts that merely contain our sentiments, and plain agreeing to the causes of the thread starter. We may agree or dissent but it must contribute to the cause of the thread starter.
Just update your own threads. Thank you.caine28 wrote:ako din ganyan lalo na pag umaga d ka makaka DL o maka panuud sa sobrang bagal... T_T
help sa probs na yan hitmanshin wrote:same tau problem..
kala ko aku lng ang nag sa suffer neto ..
5~10kbps lng talga max speed ko, plan 899 din ako.
pag lagpas na 12am, 1~3am 10~20kbps nmn ..
FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES. The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules. If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber. Bayan Forum Rules
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Rank: Moderator
Groups: Member
, Moderator
Joined: 3/27/2009
Posts: 9,989
Points: 18,085
Location: Sa Web (aka Cyberspace)
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kharz wrote:Ok naman ang speed test and ping test ko. 500kbps average download sa speed test (quezon city server) pero kung magdownload ako ng mga movie or mp3 albums, ang 100mb umaabot ng 3 to 4 hours (10 KB/sec).
Direct PC to modem connection ang setup.
Dapat magsite visit ngayon pero walang pumunta. Tumawag lang ang technician then ang sabi ichechek na lang daw nila sa cabinet nila. Last month pa nila sinasabi ang cabinet na yan pero hanggang ngayon mabagal pa rin ang download speed ko! Nakakinis na..! Is this only with a specific site or with all sites?
FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES. The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules. If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber. Bayan Forum Rules
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Rank: Newbie
Groups: Member
Joined: 3/14/2010
Posts: 7
Points: 21
Location: Davao City
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with all sites.. 1 year (january 2009 - january 2010) ako satisfied sa speed ko pero ngayong february and march hindi na. Mabagal ang download and upload speed ko ngayon.
Nakakapagod sige report pero wala naman nangyayari na improvement.
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Rank: Moderator
Groups: Member
, Moderator
Joined: 3/27/2009
Posts: 9,989
Points: 18,085
Location: Sa Web (aka Cyberspace)
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I was asking for the speed you are getting from www.speedtest.net with Quezon City as the test server. I was also asking for your set up. I know that you reported this already to the hotline.kharz wrote:with all sites.. 1 year (january 2009 - january 2010) ako satisfied sa speed ko pero ngayong february and march hindi na. Mabagal ang download and upload speed ko ngayon.
Nakakapagod sige report pero wala naman nangyayari na improvement.
FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES. The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules. If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber. Bayan Forum Rules
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Rank: Newbie
Groups: Member
Joined: 3/14/2010
Posts: 7
Points: 21
Location: Davao City
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Nakapost po sa mga previous post ko ang speed and setup.  Setup: direct PC to modem connection Speed (from www.speedtest.net with Quezon City as the test server) : 500kbps average
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Rank: Advanced Member
Groups: Member
Joined: 2/1/2009
Posts: 65
Points: 195
Location: Quezon City
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I think our very problem is our connection going outside the Philippines, in which case almost all of our downloads are located. I'm also experiencing his problem, We still get the bandwidth that we paid for but only when we're downloading or connecting somewhere in the Philippines. Here's the result of my test  I'm just hoping na maresolve na yung mga cases na ganito kasi we normally use our internet connection to connection internationally so kahit ok na ok pa yung connection locally its really quite useless to us.
Account Number: 307609703
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Rank: Moderator
Groups: Member
, Moderator
Joined: 3/27/2009
Posts: 9,989
Points: 18,085
Location: Sa Web (aka Cyberspace)
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Kindly please start your own thread. Thank you.kalgi21 wrote:I think our very problem is our connection going outside the Philippines, in which case almost all of our downloads are located. I'm also experiencing his problem, We still get the bandwidth that we paid for but only when we're downloading or connecting somewhere in the Philippines. Here's the result of my test I'm just hoping na maresolve na yung mga cases na ganito kasi we normally use our internet connection to connection internationally so kahit ok na ok pa yung connection locally its really quite useless to us.
FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES. The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules. If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber. Bayan Forum Rules
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Rank: Moderator
Groups: Member
, Moderator
Joined: 3/27/2009
Posts: 9,989
Points: 18,085
Location: Sa Web (aka Cyberspace)
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Update from the Bayan Moderators:
For onsite checking tomorrow by a technician. Fault Ticket: 7384094
FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES. The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules. If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber. Bayan Forum Rules
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Rank: Newbie
Groups: Member
Joined: 3/14/2010
Posts: 7
Points: 21
Location: Davao City
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Thank you.
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Rank: Newbie
Groups: Member
Joined: 3/14/2010
Posts: 7
Points: 21
Location: Davao City
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Mabagal pa rin connection ko! Nakakainis na talaga!
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Rank: Newbie
Groups: Member
Joined: 8/27/2008
Posts: 8
Points: 24
Location: bukidnon
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ahahhah akala ako ako lang may problema nito.. wakoko uu nga bigla lang bumagal ung download speed..noon sa mediafire download speed ko is 200kbs pero ngayon nasa 20 - 40kbs nalang... huhuhu... 2mb pala connection namin...sa rapidshare nga 4kbs-10kbs lang hahayzzz ano ba yan...7mb files ang tagal matapos...napansin kong pagbagal nito mula nung ni launch nila ung iwantv....hmmmm....ang hirap talaga
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Rank: Moderator
Groups: Member
, Moderator
Joined: 3/27/2009
Posts: 9,989
Points: 18,085
Location: Sa Web (aka Cyberspace)
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Kindly please start your own thread.
Please do read the rules also.
Thank you.norven992001 wrote:ahahhah akala ako ako lang may problema nito.. wakoko uu nga bigla lang bumagal ung download speed..noon sa mediafire download speed ko is 200kbs pero ngayon nasa 20 - 40kbs nalang... huhuhu... 2mb pala connection namin...sa rapidshare nga 4kbs-10kbs lang hahayzzz ano ba yan...7mb files ang tagal matapos...napansin kong pagbagal nito mula nung ni launch nila ung iwantv....hmmmm....ang hirap talaga
FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES. The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules. If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber. Bayan Forum Rules
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Rank: Moderator
Groups: Member
, Moderator
Joined: 3/27/2009
Posts: 9,989
Points: 18,085
Location: Sa Web (aka Cyberspace)
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I will try to make another follow up on this. Unfortunately though, you may have to report this again since it has been awhile since we heard from you before I can do another follow up. The update I posted for an onsite checking was last March 18 2010. It is almost a week since we got a reply from you here regarding the status of your connection.kharz wrote:
Mabagal pa rin connection ko! Nakakainis na talaga!
FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES. The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules. If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber. Bayan Forum Rules
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Rank: Newbie
Groups: Member
Joined: 3/14/2010
Posts: 7
Points: 21
Location: Davao City
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New Reports:03/23/10 (Tuesday) 12:33pm - report (phone) - 7483484 - site visit on 03/24/10 (Wednesday) 03/24/10 (Wednesday) 8:00pm - report (phone) - 7500754 Tumawag lang ang technician last wednesday (around 5pm) at tinanong kung ok na ang connection ko... sabi ko mabagal pa rin. Around 8pm tumawag ako ulit sa hotline para magupdate sa mga reports ko at ang sabi sa akin close na daw ang latest report ko dahil ang note daw ng technician ay no problem found and ok na daw sabi ko... Sinungaling ang technician! Wala ako sinabing ok na ang connection ko. Right now hinihintay ko ang email ng customer support ng bayan. Screen shot (03/25/10 12:26am) (SOD) Screen shot (03/25/10 1:12pm) 
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