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Unusual HIGH World of Warcraft Latency. Options · View
Christer
Posted: Thursday, March 18, 2010 8:25:32 AM
Rank: Advanced Member
Groups: Member

Joined: 2/25/2010
Posts: 64
Points: -2
Location: QC
UPDATE naman jan, salamat
InternetBoss
Posted: Thursday, March 18, 2010 9:04:05 AM
Rank: Advanced Member
Groups: Member

Joined: 2/20/2010
Posts: 75
Points: 225
Situation's improved somewhat. 200-300ms in Dalaran. But only 11pm-10am. Still have to resort to other networks for the raids. Hope the repairs will be done soon.
jruz
Posted: Thursday, March 18, 2010 9:18:55 AM
Rank: Advanced Member
Groups: Member

Joined: 11/19/2009
Posts: 51
Points: 153
Location: Manila
InternetBoss wrote:
Situation's improved somewhat. 200-300ms in Dalaran. But only 11pm-10am. Still have to resort to other networks for the raids. Hope the repairs will be done soon.


800+ ms currently...
Bangiz
Posted: Thursday, March 18, 2010 12:36:19 PM
Rank: Advanced Member
Groups: Member

Joined: 12/7/2009
Posts: 31
Points: 93
Location: Philippines
Update po. QQ !
jruz
Posted: Thursday, March 18, 2010 9:52:30 PM
Rank: Advanced Member
Groups: Member

Joined: 11/19/2009
Posts: 51
Points: 153
Location: Manila
Any update on this issue? Just got home, currently 800+ ms again in Dalaran

C:\>tracert 12.129.225.72

Tracing route to 12-129-225-72.attens.net [12.129.225.72]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 8 ms 9 ms 8 ms 202.78.96.45
3 8 ms 10 ms 8 ms 202.78.97.157
4 10 ms 9 ms 10 ms 121.96.0.173.BTI.NET.PH [121.96.0.173]
5 11 ms 9 ms 10 ms 121.96.0.125.bti.net.ph [121.96.0.125]
6 11 ms 26 ms 9 ms 202.78.96.222
7 9 ms 10 ms 10 ms s32.lvlup3.bt-ix.bti.net.ph [202.78.96.221]
8 8 ms 8 ms 8 ms 202.78.119.1
9 354 ms * 358 ms 12.119.139.13
10 371 ms 370 ms 367 ms cr1.sffca.ip.att.net [12.122.137.70]
11 375 ms 381 ms * cr1.la2ca.ip.att.net [12.122.3.122]
12 359 ms 373 ms 409 ms cr83.la2ca.ip.att.net [12.123.30.109]
13 * 374 ms 373 ms gar5.la2ca.ip.att.net [12.122.128.25]
14 377 ms 371 ms 377 ms 12.122.255.74
15 363 ms 373 ms 365 ms 12.129.193.242


InternetBoss
Posted: Friday, March 19, 2010 4:20:02 PM
Rank: Advanced Member
Groups: Member

Joined: 2/20/2010
Posts: 75
Points: 225
jruz wrote:
Any update on this issue? Just got home, currently 800+ ms again in Dalaran

C:\>tracert 12.129.225.72

Tracing route to 12-129-225-72.attens.net [12.129.225.72]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 8 ms 9 ms 8 ms 202.78.96.45
3 8 ms 10 ms 8 ms 202.78.97.157
4 10 ms 9 ms 10 ms 121.96.0.173.BTI.NET.PH [121.96.0.173]
5 11 ms 9 ms 10 ms 121.96.0.125.bti.net.ph [121.96.0.125]
6 11 ms 26 ms 9 ms 202.78.96.222
7 9 ms 10 ms 10 ms s32.lvlup3.bt-ix.bti.net.ph [202.78.96.221]
8 8 ms 8 ms 8 ms 202.78.119.1
9 354 ms * 358 ms 12.119.139.13
10 371 ms 370 ms 367 ms cr1.sffca.ip.att.net [12.122.137.70]
11 375 ms 381 ms * cr1.la2ca.ip.att.net [12.122.3.122]
12 359 ms 373 ms 409 ms cr83.la2ca.ip.att.net [12.123.30.109]
13 * 374 ms 373 ms gar5.la2ca.ip.att.net [12.122.128.25]
14 377 ms 371 ms 377 ms 12.122.255.74
15 363 ms 373 ms 365 ms 12.129.193.242




This is similar to what I have during peak hours (I assume it to be 6pm-11pm). And yes, latency issues can kill you and lose your spot in raids. However, work is still being done, so I have not quite lost hope yet. Interestingly enough, I get very good latencies in the morning (6am-10am) before the lag hits me hard again for most of the day and night. I will post my tracerts when I get home for reference and comparison.
Mikos
Posted: Friday, March 19, 2010 5:27:43 PM

Rank: Moderator
Groups: Member , Moderator

Joined: 3/27/2009
Posts: 9,989
Points: 18,085
Location: Sa Web (aka Cyberspace)
You are correct on this InternetBoss. The problem is not yet over as the APCN2 cable showed more problems. I wish I could post here the emails sent to our Bayan Moderators (circulated to us moderators in the Forum) by the foreign companies maintaining those cables, but we cannot as they are confidential. Only the EAC and the Intra Asia network of cables are fully operational. The APCN2 is the main back bone of all our internet traffic in the Philippines (with the exclusion of Corporate Leased Lines as they are routed differently). Currently, the APCN2 cable has been rendered non-operational. We have internet access because of the 4 way re routing done previously.

Our main link is via Malaysia - Indonesia - Australia route. Unlike if we have the APCN2 cable operational, the route is shorter. If I could only post the maps of the cables here kaso hindi pwede. Most of our routes before going to the US passes by Japan via the APCN2 and EAC cables. With only the EAC cable being fully operational, affected talaga ang internet intensive applications. Browsing is rarely affected since it is not really bothered by re routing.


InternetBoss wrote:

This is similar to what I have during peak hours (I assume it to be 6pm-11pm). And yes, latency issues can kill you and lose your spot in raids. However, work is still being done, so I have not quite lost hope yet. Interestingly enough, I get very good latencies in the morning (6am-10am) before the lag hits me hard again for most of the day and night. I will post my tracerts when I get home for reference and comparison.




FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES.


The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules.


If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber.


Bayan Forum Rules
Mikos
Posted: Friday, March 19, 2010 5:28:02 PM

Rank: Moderator
Groups: Member , Moderator

Joined: 3/27/2009
Posts: 9,989
Points: 18,085
Location: Sa Web (aka Cyberspace)
Update as of March 18:

There are currently 3 subterranean cables that carry traffic for internet users in the Philippines going out of Asia, the EAC, APCN2 and the Intra-Asia network of cables. As of March 17, only the EAC cable and Intra-Asia cables are operational, with the EAC being restored under normal operations by March 31 2010. The APCN2 cable as of 1AM March 17 suffered additional major cable breaks that rendered the Philippine Islands temporarily isolated via the APCN2 cables. To augment this, a 4 way re-routing was done as indicated in our previous updates, with our connections being re-routed to Malaysia, Thailand, Indonesia and Australia to bypass the APCN2 cables. The repair vessels slated to fix the damages of the APCN2 cable is due to arrive at the affected areas by March 19 2010. There are no ETRs established as to when the APCN2 affected segments will be fully operational. Internet services in the region will remain operational due to the re-routing of internet traffic done to bypass the affected areas.

Further updates will be provided as necessary. Please note that this update is only for registered Bayan Forum Members.




FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES.


The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules.


If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber.


Bayan Forum Rules
shemai
Posted: Friday, March 19, 2010 9:14:54 PM
Rank: Advanced Member
Groups: Member

Joined: 2/27/2010
Posts: 48
Points: 144
Location: QC
thanks for the updates. at least we know what the hell is going on. in the mean time, i suggest playing dragon age:origins and mass effect 2! very good games imo.

mali talaga timing ng internet issues na toh kasi summer na summer na eh :(
but lets just hope for the best and wait it out Pray
InternetBoss
Posted: Friday, March 19, 2010 10:20:19 PM
Rank: Advanced Member
Groups: Member

Joined: 2/20/2010
Posts: 75
Points: 225

Tracing route to 12-129-225-103.attens.net [12.129.225.103]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 10 ms 10 ms 12 ms 121.97.73.229.bti.net.ph [121.97.73.229]
3 10 ms 10 ms 10 ms 121.96.0.218.bti.net.ph [121.96.0.218]
4 9 ms 10 ms 10 ms 121.96.0.218.bti.net.ph [121.96.0.218]
5 10 ms 12 ms 10 ms 202.78.119.1
6 346 ms 349 ms 359 ms 12.119.139.13
7 361 ms * 372 ms cr1.sffca.ip.att.net [12.122.137.66]
8 371 ms 367 ms 376 ms cr1.la2ca.ip.att.net [12.122.3.122]
9 * 369 ms 372 ms cr83.la2ca.ip.att.net [12.123.30.109]
10 366 ms 373 ms 376 ms gar5.la2ca.ip.att.net [12.122.128.25]
11 365 ms 370 ms 370 ms 12.122.255.74
12 366 ms 361 ms 368 ms mdf001c7613r0003-gig-10-1.lax1.attens.net [12.12
9.193.242]

Latency at this time as I post sucks. 963 ms. However, I guess when most people go to sleep (or are still asleep), judging by the route described by Mikos, Indonesia and Malaysia will still be mostly "asleep". Save for Australia since they are ahead in time of us. (Yes I am aware of the router setup, but I cannot remove it for the moment). Could explain the good latencies during those morning hours. As seen here:


Tracing route to 12-129-225-103.attens.net [12.129.225.103]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 10 ms 10 ms 10 ms 121.97.73.229.BTI.NET.PH [121.97.73.229]
3 10 ms 10 ms 10 ms 121.96.0.218.BTI.NET.PH [121.96.0.218]
4 10 ms 9 ms 10 ms 121.96.0.218.BTI.NET.PH [121.96.0.218]
5 30 ms 10 ms 10 ms 202.78.119.1
6 170 ms 168 ms 169 ms 12.119.139.13
7 183 ms 183 ms 183 ms cr1.sffca.ip.att.net [12.122.137.70]
8 183 ms 182 ms 182 ms cr1.la2ca.ip.att.net [12.122.3.122]
9 182 ms 183 ms 183 ms cr83.la2ca.ip.att.net [12.123.30.109]
10 180 ms 181 ms 181 ms gar5.la2ca.ip.att.net [12.122.128.25]
11 184 ms 182 ms 182 ms 12.122.255.74
12 182 ms 182 ms 182 ms mdf001c7613r0004-gig-12-1.lax1.attens.net [12.12
9.193.246]


So the problem deepens, and it looks more complicated and troubling than first assumed. Not entirely unexpected. What I do expect however is a prolonged wait before things get better. New problems = new ETR's and with problems like these, ETR's can be very arbitrary.

Time to do the rarely thinkable. For those of you who REALLY want to raid. Raid with the Americans or Australians. Assuming raids usually start 7pm, THEIR time, the schedule is as follows:

PST Servers = 7:00 pm for them, 10 am for us.
CST Servers = 7:00 pm for them 8:00 am for us
EST Servers = 7:00 pm for them, 7:00 am for us
Oceanic Servers = 7:00 pm for them, 4:00 pm for us.

So I guess oceanic servers are a bad idea at the moment (unless you raid at a cafe). Thanks Mikos for shedding some more light on how these undersea cables work and route. Repairing those things are no joke. Nor can they be hurried or solved immediately. (Short of maybe changing isp's, but given the state of things, its not a guaranteed thing.)
jruz
Posted: Friday, March 19, 2010 11:20:58 PM
Rank: Advanced Member
Groups: Member

Joined: 11/19/2009
Posts: 51
Points: 153
Location: Manila
InternetBoss wrote:
jruz wrote:
Any update on this issue? Just got home, currently 800+ ms again in Dalaran

C:\>tracert 12.129.225.72

Tracing route to 12-129-225-72.attens.net [12.129.225.72]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 8 ms 9 ms 8 ms 202.78.96.45
3 8 ms 10 ms 8 ms 202.78.97.157
4 10 ms 9 ms 10 ms 121.96.0.173.BTI.NET.PH [121.96.0.173]
5 11 ms 9 ms 10 ms 121.96.0.125.bti.net.ph [121.96.0.125]
6 11 ms 26 ms 9 ms 202.78.96.222
7 9 ms 10 ms 10 ms s32.lvlup3.bt-ix.bti.net.ph [202.78.96.221]
8 8 ms 8 ms 8 ms 202.78.119.1
9 354 ms * 358 ms 12.119.139.13
10 371 ms 370 ms 367 ms cr1.sffca.ip.att.net [12.122.137.70]
11 375 ms 381 ms * cr1.la2ca.ip.att.net [12.122.3.122]
12 359 ms 373 ms 409 ms cr83.la2ca.ip.att.net [12.123.30.109]
13 * 374 ms 373 ms gar5.la2ca.ip.att.net [12.122.128.25]
14 377 ms 371 ms 377 ms 12.122.255.74
15 363 ms 373 ms 365 ms 12.129.193.242




This is similar to what I have during peak hours (I assume it to be 6pm-11pm). And yes, latency issues can kill you and lose your spot in raids. However, work is still being done, so I have not quite lost hope yet. Interestingly enough, I get very good latencies in the morning (6am-10am) before the lag hits me hard again for most of the day and night. I will post my tracerts when I get home for reference and comparison.


Well it's more like the only time you get decent-to-good latency is at 6am~10am. Any other time and your latency would suck (700ms~1k+ ms).

Would it be too much to ask to extend it up to 12pm? Angel Thing usually start to get lively in oceanic servers at around 10am so that'll give us more time to finish up raids.

InternetBoss wrote:

So I guess oceanic servers are a bad idea at the moment (unless you raid at a cafe). Thanks Mikos for shedding some more light on how these undersea cables work and route. Repairing those things are no joke. Nor can they be hurried or solved immediately. (Short of maybe changing isp's, but given the state of things, its not a guaranteed thing.)


Yep. It's really bad for us in oceanic servers since there are very few people online at those times so it's really hard to create a decent PUG group (I can't join any guild raids at the moment since the usually raid around 6pm here)

Btw Latency at the time of posting is at 850ms~900ms.



jruz
Posted: Saturday, March 20, 2010 3:27:11 AM
Rank: Advanced Member
Groups: Member

Joined: 11/19/2009
Posts: 51
Points: 153
Location: Manila

Latency at this ungodly hour is at 1100ms (heroic dungeon)
jruz
Posted: Saturday, March 20, 2010 6:36:01 AM
Rank: Advanced Member
Groups: Member

Joined: 11/19/2009
Posts: 51
Points: 153
Location: Manila

Time: 6:30am
Latency: 650ms ~750ms (I wouldn't call this 'good')

jruz
Posted: Saturday, March 20, 2010 7:17:43 AM
Rank: Advanced Member
Groups: Member

Joined: 11/19/2009
Posts: 51
Points: 153
Location: Manila

Time: 7:17am
Latency: 450ms ~ 550ms (latency is starting to look good at this moment)
InternetBoss
Posted: Saturday, March 20, 2010 8:23:04 AM
Rank: Advanced Member
Groups: Member

Joined: 2/20/2010
Posts: 75
Points: 225
It'll be like that till 9-10am
jruz
Posted: Saturday, March 20, 2010 1:07:56 PM
Rank: Advanced Member
Groups: Member

Joined: 11/19/2009
Posts: 51
Points: 153
Location: Manila
InternetBoss wrote:
It'll be like that till 9-10am


Wasn't able to continue to monitor the latency since I had to leave early for OT work around 8am but it looks like the latency only starts to drop at around 7am, which leaves roughly a 3hr (or less) window for raiding ... assuming there are enough people online at that time *sigh*

jruz
Posted: Saturday, March 20, 2010 2:43:13 PM
Rank: Advanced Member
Groups: Member

Joined: 11/19/2009
Posts: 51
Points: 153
Location: Manila
Just got home....

Time: 2:44pm
Latency: 1100++ ms <--- Ironforge

Update:

10k++ ms latency sa Dalaran, and I keep getting disconnected.

Update:

Latency finally stabilized at around 900ms ~ 1k ms in Dalaran
InternetBoss
Posted: Monday, March 22, 2010 6:32:11 PM
Rank: Advanced Member
Groups: Member

Joined: 2/20/2010
Posts: 75
Points: 225
600ms - 1K ms so far. However, I took a risk and at the very least I wasn't disconnecting (a whole lot). Tolerable. Definitely not tank or healer worthy for raids. But it'll do. At least I sense some improvement. :D

EDIT: It's not tolerable however in 25's. :/ Stick to 10's for the meantime if you're not a tank or healer.
Christer
Posted: Monday, March 22, 2010 9:02:56 PM
Rank: Advanced Member
Groups: Member

Joined: 2/25/2010
Posts: 64
Points: -2
Location: QC
sakin wala improvement
jruz
Posted: Tuesday, March 23, 2010 1:16:03 AM
Rank: Advanced Member
Groups: Member

Joined: 11/19/2009
Posts: 51
Points: 153
Location: Manila

Actually it got worse based on my experience. Dati 6am-10am maayos yung connection. Ngayon 7am hangang 8:30am na lang maayos yung connection, the rest of the day you get 600ms ~ 1k ms latency

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