home about bayan products customer support bayan cares
 
Welcome Guest Search | Active Topics | Members | Log In | Register

Slow Connection pa din after reporting many times! Options · View
ryan1978
Posted: Saturday, December 05, 2009 12:57:37 AM

Rank: Advanced Member
Groups: Member

Joined: 10/26/2009
Posts: 140
Points: 420
Location: Valenzuela
as the title said.
Problems : High Latency, slow connection!!!
Acc# : 338124546
DSL Info : Stand alone (w/o router, w/o landline)

Dont need to explain everything since ilang beses na ako nagpaliwanag dito sa FORUM.




TRACERTS

Quote:

Tracing route to www-real.wa1.b.yahoo.com [209.131.36.158]
over a maximum of 30 hops:

1 22 ms 17 ms 38 ms 121.97.74.166.bti.net.ph [121.97.74.166]
2 26 ms 30 ms 19 ms 121.96.1.54.BTI.NET.PH [121.96.1.54]
3 27 ms 70 ms 75 ms 121.96.0.137.bti.net.ph [121.96.0.137]
4 19 ms 60 ms 39 ms 121.96.0.138.bti.net.ph [121.96.0.138]
5 52 ms 17 ms 16 ms 202.78.119.9
6 32 ms 36 ms 35 ms GE-1-0-2.GW6.MNL1.asianetcom.net [203.192.155.17
3]
7 96 ms 100 ms 108 ms po14-0-2.cr1.nrt1.asianetcom.net [202.147.24.222
]
8 397 ms 304 ms 426 ms po7-0-0.gw1.sjc1.asianetcom.net [202.147.0.34]
9 * * * Request timed out.
10 257 ms 396 ms 429 ms ae0-p170.msr2.sp1.yahoo.com [216.115.107.81]
11 378 ms * 376 ms te-8-1.bas-a2.sp1.yahoo.com [209.131.32.19]
12 * 285 ms 221 ms f1.www.vip.sp1.yahoo.com [209.131.36.158]

Trace complete.

C:\>tracert www.google.com

Tracing route to www.l.google.com [64.233.189.99]
over a maximum of 30 hops:

1 293 ms 256 ms 290 ms 121.97.74.166.bti.net.ph [121.97.74.166]
2 238 ms 207 ms 202 ms 121.96.1.54.BTI.NET.PH [121.96.1.54]
3 179 ms 196 ms 204 ms 121.96.0.137.bti.net.ph [121.96.0.137]
4 161 ms 177 ms 184 ms 121.96.0.138.bti.net.ph [121.96.0.138]
5 170 ms 197 ms 201 ms ge-5-1-rsvt-bb-gw-1.bti.net.ph [202.78.97.214]
6 331 ms 275 ms 276 ms google3-10G.hkix.net [202.40.161.10]
7 342 ms * 321 ms 209.85.241.56
8 307 ms 340 ms 304 ms 66.249.94.34
9 321 ms 324 ms 288 ms hkg01s01-in-f99.1e100.net [64.233.189.99]

Trace complete.

C:\>


Ang dami ng pumunta dito na technician pero WALA TALAGA SILANG SOLUSYON sa gantong klaseng problema!
Pag nandito sila, nagagawa ng technician na gawing 1.20mbps ang speed ko pero pag alis nila,
300kbps n nmn ako. One time pa sinabi ko na "ulitin nya maya ng konti ang speedtest" pero sinabihan ako na
itawag ko nalang daw ulit pag bumaba. pag itinawag mo, sasabihin na closed na ang report dahil good naman daw ang connection ko. Ginawa pa ako sinungaling ng mga technicians.
paulit ulit na reklamo sa paulit ulit na problema.
Nauubos na pasensya ko.

PLAN P1699



Problem Solved! Thanks to BayanDSL!
Mikos
Posted: Saturday, December 05, 2009 1:15:02 AM

Rank: Moderator
Groups: Member , Moderator

Joined: 3/27/2009
Posts: 9,989
Points: 18,085
Location: Sa Web (aka Cyberspace)
I have closed your previous thread: Need Help here Sir Mikos. DSL problems . Just update this thread. I will make another follow up on this. Wala na kasi akong nakuhang feedback from you previously eh. You will see the thread because I bumped it up.



Mikos




FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES.


The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules.


If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber.


Bayan Forum Rules
ryan1978
Posted: Saturday, December 05, 2009 1:26:58 AM

Rank: Advanced Member
Groups: Member

Joined: 10/26/2009
Posts: 140
Points: 420
Location: Valenzuela
Sorry if I opened another topic.
Hindi ko nakita kasi yung dati kong thread.
Mejo busy kaya mejo hindi nakapag update dito sa forum.



PLAN P1699



Problem Solved! Thanks to BayanDSL!
ryan1978
Posted: Sunday, December 13, 2009 9:15:20 AM

Rank: Advanced Member
Groups: Member

Joined: 10/26/2009
Posts: 140
Points: 420
Location: Valenzuela
Mababa p din ang connection ko.
Wala pang pumupuntang technician hanggang ngayon.


Latest speedtest




Check nyo PING ko. GRABE!

PLAN P1699



Problem Solved! Thanks to BayanDSL!
ryan1978
Posted: Monday, December 14, 2009 3:48:04 PM

Rank: Advanced Member
Groups: Member

Joined: 10/26/2009
Posts: 140
Points: 420
Location: Valenzuela




PLAN P1699



Problem Solved! Thanks to BayanDSL!
ryan1978
Posted: Tuesday, December 15, 2009 10:53:10 PM

Rank: Advanced Member
Groups: Member

Joined: 10/26/2009
Posts: 140
Points: 420
Location: Valenzuela


Palala ng palala! Worst is, walang pumupuntang technician sa amin.


Lahat ng nag foforum.
We are all having the same problems!

And seems like, karamihan ata ng subscriber ay may gantong problema.
High latencies, slow connections, frequent disconnections.

Yung iba, nag mura na sa forum dahil sa sobrang inis.

Kasi wala talagang solusyon ang BAYANDSL sa gantong klaseng problema.

Hayys!

Port Reblock
Change modem
Call bayandsl costumer service ulit.
etc.

Paulit ulit , after nun, ganun pa din. Walang nagbago.

Sir Mikos, sana naiintindihan nyo ang mga kalagayan namin.
Kung minsan, bigla nalng may ngmumura, bigla nalang may nagagalit.
Para kasi kaming bumili ng mamahaling item sa mall na reject pala nung naiuwi na sa bahay namin.
At no return no exchange, otherwise magbabayad ka ng penalty.

Ako, na aapreciatte ko ang ginagawa mong pagreply at pag tulong sa mga forumers like me na may gantong problema.
And many THANKS for that!
Pero disappointed ako sa mga taga bayanDSL.


PLAN P1699



Problem Solved! Thanks to BayanDSL!
dante_hidalgo
Posted: Thursday, December 17, 2009 3:42:55 PM
Rank: Member
Groups: Member

Joined: 11/6/2009
Posts: 22
Points: 66
Location: cubao
ako din

acct#321216242 tel#*******

speedtest 300kbps lang plan 768 ako minsan kasi indi accurate speedtest at latency kaso bat biglang bumagal ngaun me restoration ba tau guyz? someone can address this to 2nd lvl eng team? dahil pag tumawag ako la din magagawa ang bisor o ahente eh asa system to paki report nlng tnx cubao area ako cabinet namin asa oxford lang daw



Edited:

No posting of telephone numbers for security reasons.



Mikos
Mikos
Posted: Thursday, December 17, 2009 7:01:22 PM

Rank: Moderator
Groups: Member , Moderator

Joined: 3/27/2009
Posts: 9,989
Points: 18,085
Location: Sa Web (aka Cyberspace)
dante_hidalgo wrote:
ako din

acct#321216242 tel#024401500

speedtest 300kbps lang plan 768 ako minsan kasi indi accurate speedtest at latency kaso bat biglang bumagal ngaun me restoration ba tau guyz? someone can address this to 2nd lvl eng team? dahil pag tumawag ako la din magagawa ang bisor o ahente eh asa system to paki report nlng tnx cubao area ako cabinet namin asa oxford lang daw


From the Bayan Forum Rules:

* Make sure to include your Account number for any problem.
* Start your own thread for DSL concerns.


This thread is focused and dedicated to the concern of ryan1978. Thus, checking the Forum Rules, you are posting an off topic reply to the concern of ryan1978. Further, I have noticed also that you seem to disregard the instructions of moderators regarding this particular rule and post your concerns in other Forumer's threads.

As for the second level of support, unfortunately, this is a Forum like what I have previously advised you and at the most that we can do here is to do follow up with the Technical Support Hotline via our Forumers who employees of BayanDSL or thru our Bayan Moderators.

Please read the Forum Rules. Thank you.



Mikos





FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES.


The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules.


If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber.


Bayan Forum Rules
dante_hidalgo
Posted: Friday, December 18, 2009 5:46:00 PM
Rank: Member
Groups: Member

Joined: 11/6/2009
Posts: 22
Points: 66
Location: cubao
huh andyan naman ung acct no ko saka slow cnxn din concern ko, aw!!!!
Mikos
Posted: Friday, December 18, 2009 6:08:30 PM

Rank: Moderator
Groups: Member , Moderator

Joined: 3/27/2009
Posts: 9,989
Points: 18,085
Location: Sa Web (aka Cyberspace)
dante_hidalgo wrote:
huh andyan naman ung acct no ko saka slow cnxn din concern ko, aw!!!!


Focus will be lost if we address both your concern and the concern of the thread starter: ryan1978. While both of you have different accounts, if other Forumers starting sharing their tips and their advise, the thread will be very confusing if both of your concerns are addressed here. I hope you get the point and please stop breaking the rules. It is Christmas. It is about time you be nice.



Mikos




FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES.


The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules.


If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber.


Bayan Forum Rules
ryan1978
Posted: Saturday, December 19, 2009 1:49:11 PM

Rank: Advanced Member
Groups: Member

Joined: 10/26/2009
Posts: 140
Points: 420
Location: Valenzuela
Latest PING and Tracerts

Quote:
Pinging www-real.wa1.b.yahoo.com [209.131.36.158] with 32 bytes of data:

Request timed out.
Reply from 209.131.36.158: bytes=32 time=541ms TTL=57
Request timed out.
Reply from 209.131.36.158: bytes=32 time=488ms TTL=57
Reply from 209.131.36.158: bytes=32 time=500ms TTL=57
Reply from 209.131.36.158: bytes=32 time=539ms TTL=57
Request timed out.
Reply from 209.131.36.158: bytes=32 time=498ms TTL=57
Request timed out.
Reply from 209.131.36.158: bytes=32 time=470ms TTL=57
Request timed out.
Reply from 209.131.36.158: bytes=32 time=535ms TTL=57
Reply from 209.131.36.158: bytes=32 time=512ms TTL=57
Reply from 209.131.36.158: bytes=32 time=528ms TTL=57
Request timed out.
Reply from 209.131.36.158: bytes=32 time=520ms TTL=57
Reply from 209.131.36.158: bytes=32 time=493ms TTL=57
Request timed out.
Reply from 209.131.36.158: bytes=32 time=483ms TTL=57
Request timed out.
Request timed out.
Reply from 209.131.36.158: bytes=32 time=523ms TTL=57
Reply from 209.131.36.158: bytes=32 time=536ms TTL=57
Reply from 209.131.36.158: bytes=32 time=526ms TTL=57
Request timed out.



Tracing route to www-real.wa1.b.yahoo.com [209.131.36.158]
over a maximum of 30 hops:

1 285 ms 280 ms * 121.97.74.166.BTI.NET.PH [121.97.74.166]
2 313 ms 289 ms * 121.96.1.54.BTI.NET.PH [121.96.1.54]
3 285 ms 244 ms 285 ms 121.96.0.137.BTI.NET.PH [121.96.0.137]
4 245 ms 255 ms 266 ms 121.96.0.138.bti.net.ph [121.96.0.138]
5 288 ms 307 ms 285 ms 202.78.119.9
6 * 281 ms 265 ms GE-1-0-2.GW6.MNL1.asianetcom.net [203.192.155.17
3]
7 312 ms 359 ms 327 ms po10-1.cr2.nrt1.asianetcom.net [202.147.24.206]

8 468 ms 437 ms 453 ms po4-0-0.gw1.sjc1.asianetcom.net [202.147.0.198]

9 * 499 ms 468 ms PAT1.SJC.yahoo.com [206.223.116.150]
10 * 515 ms 499 ms ae0-p160.msr1.sp1.yahoo.com [216.115.107.57]
11 437 ms * 515 ms te-8-1.bas-a1.sp1.yahoo.com [209.131.32.17]
12 468 ms 515 ms 515 ms f1.www.vip.sp1.yahoo.com [209.131.36.158]

Trace complete.

C:\>


Sir Mikos, wla pa din bang solusyon dito. Nauumay na ako sa bagal ng connection ko eh!


Latesy Speedtest



Tingnan nyo ang PING ko at Connection
I have 1699 Plan pero tingnan nyo speedtest ko.

Pag hindi ako nagbayad, puputulin nila, pag pinaputol ko, magbabayad ka ng termination fee.
Pero hindi maganda ang serbisyo nila.
Nakakapagsisi!!! GRABEH na toh!

Bago ko pa ipost dito yan, na isend ko na sa constumer support, actually, pang sampu n ata yan this week.
Walang response, wala kahit na ano.
Baka nagsawa na din sila kakaayos sa hindi maayos ayos na problema.

Hindi nalang nila ako diretsahin kung maayos pa ba nila o hindi na.
P1,699 for 1 month ang binabayaran ko, pero parang pang P700 lang ang binibigay nila sa akin.
Ano ito? SCAM?

PLAN P1699



Problem Solved! Thanks to BayanDSL!
Mikos
Posted: Saturday, December 19, 2009 2:29:20 PM

Rank: Moderator
Groups: Member , Moderator

Joined: 3/27/2009
Posts: 9,989
Points: 18,085
Location: Sa Web (aka Cyberspace)
Sorry to hear that. Sorry if it took me time to check things... Been a bit busy.

I already made another follow up about this with our Bayan Moderators and BayanDSL Forumers. Please wait either for my reply or their update on this in your thread. Sorry to hear again about the slow speeds problem. Persistent problem ito I think on your end.



Mikos




FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES.


The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules.


If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber.


Bayan Forum Rules
Mikos
Posted: Saturday, December 19, 2009 5:58:11 PM

Rank: Moderator
Groups: Member , Moderator

Joined: 3/27/2009
Posts: 9,989
Points: 18,085
Location: Sa Web (aka Cyberspace)
@TS

I already have a feedback from the Bayan Moderators... Thank God for them.... Your connection is scheduled for an onsite checking for tomorrow. Properly set up na kasi account mo sa IPDSLAM. Chances are the technician might visit your house for this. If ever the technician visits your house, detail to the technician the problem. Advise us also here what happens. Thank you. I am really hoping maayos na nila ito.



Mikos




FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES.


The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules.


If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber.


Bayan Forum Rules
ryan1978
Posted: Sunday, December 20, 2009 12:53:14 AM

Rank: Advanced Member
Groups: Member

Joined: 10/26/2009
Posts: 140
Points: 420
Location: Valenzuela
Awts!
Ngayon ko lang nabasa yung reply mo at maghapon kami wala kanina.
Hindi ko din alam kung may pumunta o wala. Sorry for that!
Sana ma re schedule nila ang pagpunta.

PLAN P1699



Problem Solved! Thanks to BayanDSL!
Mikos
Posted: Sunday, December 20, 2009 3:27:01 AM

Rank: Moderator
Groups: Member , Moderator

Joined: 3/27/2009
Posts: 9,989
Points: 18,085
Location: Sa Web (aka Cyberspace)
ryan1978 wrote:
Awts!
Ngayon ko lang nabasa yung reply mo at maghapon kami wala kanina.
Hindi ko din alam kung may pumunta o wala. Sorry for that!
Sana ma re schedule nila ang pagpunta.


Ryan1978 my reply was dated and time stamped: Saturday, December 19, 2009 5:58:11 PM

That means, Sunday yung onsite checking. I sent them a follow up request Saturday, afternoon. The Bayan Moderators replied immediately advising me that they set up an onsite checking for your connection for the following day (Sunday). Advise us here what happens.



Mikos




FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES.


The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules.


If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber.


Bayan Forum Rules
ryan1978
Posted: Sunday, December 20, 2009 6:06:36 AM

Rank: Advanced Member
Groups: Member

Joined: 10/26/2009
Posts: 140
Points: 420
Location: Valenzuela
Sorry
Hehehe
Mejo pagod na din kaya hindi ko na nakita ung date. Kala ko kagabi pa un.
Kagigising ko lang now. At least nakabawi na sa pagod.
Anyway, hintayin ko nalang sila at sana may magawa na silang maayos!
Thanks Sir Mikos!

PLAN P1699



Problem Solved! Thanks to BayanDSL!
ryan1978
Posted: Sunday, December 20, 2009 1:15:07 PM

Rank: Advanced Member
Groups: Member

Joined: 10/26/2009
Posts: 140
Points: 420
Location: Valenzuela
Kaaalis lang ng techncian now
gaya ng dati, walang nagbago,



Haayz!!!

I co-coordinate nya daw sa server at sa box.
Gaya ng mga sinabi ng ibang technicians na pumunta dito tapos hindi na bumalik.
Iniwang problemado pa din ang NET.

PLAN P1699



Problem Solved! Thanks to BayanDSL!
SenseiNube
Posted: Sunday, December 20, 2009 2:23:52 PM

Rank: Advanced Member
Groups: Member

Joined: 11/29/2009
Posts: 210
Points: 482
Location: Taguig City, Province of Tawi Tawi. Patikul,Sulu
ryan1978 wrote:
Kaaalis lang ng techncian now
gaya ng dati, walang nagbago,



Haayz!!!

I co-coordinate nya daw sa server at sa box.
Gaya ng mga sinabi ng ibang technicians na pumunta dito tapos hindi na bumalik.
Iniwang problemado pa din ang NET.

Think positive lagi Ryan, may pagbabago nmng mangyayari believe me,
anyways, hahaba ng ganito ang ilong mo Look oh!?

Liar Liar Liar Liar Liar Liar

Ako si Eagleman at hindi nagbbreakfast c Eagleman!


Pero Pagnagutom ak, lagot kayo!
ryan1978
Posted: Sunday, December 20, 2009 5:41:41 PM

Rank: Advanced Member
Groups: Member

Joined: 10/26/2009
Posts: 140
Points: 420
Location: Valenzuela
SenseiNube wrote:
ryan1978 wrote:
Kaaalis lang ng techncian now
gaya ng dati, walang nagbago,



Haayz!!!

I co-coordinate nya daw sa server at sa box.
Gaya ng mga sinabi ng ibang technicians na pumunta dito tapos hindi na bumalik.
Iniwang problemado pa din ang NET.

Think positive lagi Ryan, may pagbabago nmng mangyayari believe me,
anyways, hahaba ng ganito ang ilong mo Look oh!?

Liar Liar Liar Liar Liar Liar


Ok lang kung talagang may nangyaring pagbabago na positive
kaso wala eh. Kahit isipin ko na meron , wala talaga eh.
Look mo speedtest ko sa taas saka yung speedtest kong latest.
Before and after yan puntahan ng technician.
Gaya ng mga naunang trabaho nila.



Icompare mo to sa isang nasa taas, saka sa iba ko pang napost na speedtest.

PLAN P1699



Problem Solved! Thanks to BayanDSL!
Mikos
Posted: Monday, December 21, 2009 2:46:28 AM

Rank: Moderator
Groups: Member , Moderator

Joined: 3/27/2009
Posts: 9,989
Points: 18,085
Location: Sa Web (aka Cyberspace)
As per the reply yesterday from our Fellow Forumers from Bayan, they have already forwarded this for follow up. Will advise them also of what happened. Sorry for the delayed reply. I am still sick since Sunday lunch time, but I will still do the follow ups.



Mikos




FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES.


The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules.


If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber.


Bayan Forum Rules
Users browsing this topic
Guest


Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Main Forum RSS : RSS

SoClean Theme Created by Jaben Cargman (Tiny Gecko)
Powered by Yet Another Forum.net version 1.9.1.2 (NET v2.0) - 9/27/2007
Copyright © 2003-2006 Yet Another Forum.net. All rights reserved.
This page was generated in 0.315 seconds.