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boss khupalkah! hintay ko na sagot mo sa mga tanung ko. eto update sa report # ko 7369574 at sinabi nga nka usap ko na taga bayantel. mga boss paki sagot niyo naman mga sinabi sakin. 1. normal daw na mapuputol internet connection ko paminsan minsan. pero pag sunod sunod na napuputol may problema na yon. 2. eto yong madalas sinasabi sakin. na shared connection daw kami deto sa dulag, na kong saan pag marami gumagamit ng interet babagal daw talaga internet connection. 3. kaya daw bumabagal yong site na pinupuntahan ko dahil sa marami daw gumagamit. sample sa "yahoo". yong IP address ko daw pag pumasok sa na mrami gumagamit babagal daw pag loading. 4. normal daw sa pag download na dadami yong timeout lalo na pag marami ka dina download o malaking files dina download mo. 5. pilit din tinatanung ng paulit ulit kong may router ba kami na ginagamit sa bahay. na kahit sinasabi ko din ng paulit ilit na stand alone at direct modem intenrt connection namin. 6. ng piping kami ng nga mga sites kagaya ng. facebook, friendster. yahoo, google, onemanga.com, bayan.com.ph, animeultima.com, youtube marami tlaga mga timeout na lumalabas. itatanung ko lang sa inyo kong same results din ba sa inyo? sinabi sakin ng taga bayantel sa site na yong problema hndi sa bayan pag marami timeout na lumalabas sa mga site. gs2 q lang e confirm kong same results din sa inyo. 7. yong sinbi din sakin na "mahal daw mag pa repair kaya hndi inaayos" nung tinanung ko ulit ng deny na siya na sinabi niya yon sakin dati. 8. tungkol sa OPAC ulit. sinabi din sakin dati na congested daw. napapansin ko marami pa rin ngpapakabit ng DSL at business plan pa. kata naitanung ko eto kong ng uupdate sila? kong sinabi sakin dati na may problema sila sa opac lalaong lalala yong internet kong wala sila dinadag- dag sa facilities o inaayos yong problema. 9. before aq ng coll sa 181 marami timeout na lumalabas sa DNS at slow browsing na aq. mg report aq sinasabi sakin na normal yong status ng connection at walang nakikita na problema. kaya tinatanung ko sa ba ngmumula yong mga RTO na lumalabas sa DNS? hndi naman masagot sagot kong san ba talaga. maliban nlang kong intermittent ka na talaga dun lang makikita na may problema. 10. tungkol naman sa internet speeed. yong parati kong nakukuha speed umaabot ng 700 kbps pataas kagaya ng sample ko sa baba. pag bumagal internt speed ko nglalaro nlang speed ko 300 kbps pababa. pag tumatawag aq sa 181 o d kaya mayron taga bayantel na sumasagot sa tanung na toh. sinasabi na noramal pa rin yong speed ko dahil plan 899 lng daw aq at normal na yong speed na makukuha ko. yong tanung ko deto. ang speed ko pag umaabot ng 300 kbps pababa isang problema ng palagi kong sinasabi ay "timeout" makikita niyo naman sa mga naka post ko pag marami talaga RTO na lumalabas bagsak internet ko. na sinasabi naman ng taga bayantel tac na normal pa rin. kagaya ngaun marami pa rin lumalabas na timeout! wala ba kayo masasabi tungkol deto? o kong nakakaranas din kayo ng problema kagaya ko? etong problema ko matagal na toh.   "/>  "/>  "/>
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mga MOD jan!
wala naman sumasagot sa mga tanung ko deto.
tinitingnan ko yong mga naka post same problem din yong sakin. pero yong sakin wala pa rin pag babagago.
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This is not normal. If you experience disconnections, then there is really something wrong with your connection. What happens with the DSL light on your modem?raeycare wrote:boss khupalkah!
hintay ko na sagot mo sa mga tanung ko.
eto update sa report # ko 7369574 at sinabi nga nka usap ko na taga bayantel.
mga boss paki sagot niyo naman mga sinabi sakin.
1. normal daw na mapuputol internet connection ko paminsan minsan. pero pag sunod sunod na napuputol may problema na yon.
All ISPs in the Philippines are using the shared connection infrastructure for their residential lines. It is a given fact that during peak hours the loading of websites may go slow due to the traffic between your PC and the website you are accessing. Congestion along the route that the data to and fro your PC will take is also a factor.raeycare wrote:2. eto yong madalas sinasabi sakin. na shared connection daw kami deto sa dulag, na kong saan pag marami gumagamit ng interet babagal daw talaga internet connection.
It depends. During peak hour usage, then this is likely to happen. Sorry but I find this statement a bit confusing.raeycare wrote:3. kaya daw bumabagal yong site na pinupuntahan ko dahil sa marami daw gumagamit. sample sa "yahoo". yong IP address ko daw pag pumasok sa na mrami gumagamit babagal daw pag loading.
It is never really advisable to do a ping test while you are downloading a file. You will just void the results by contaminating the test. Downloads can cause your latency to spike as they are bandwidth intensive.raeycare wrote:4. normal daw sa pag download na dadami yong timeout lalo na pag marami ka dina download o malaking files dina download mo.
It is a standard operating procedure that technical support reps will ask questions like that. Sometimes, while such information are recorded in your account, the data is not readily presented upon accessing your account. Further, your set up can change from the last time you called, thus they ask. Routers can also cause time outs if they are faulty.raeycare wrote:5. pilit din tinatanung ng paulit ulit kong may router ba kami na ginagamit sa bahay. na kahit sinasabi ko din ng paulit ilit na stand alone at direct modem intenrt connection namin.
The results are different. I do not get time outs in those ping tests. I tried only for testing. But for checking whether it is intermittent or not, I do not rely on the ping test. It is NOT a standard test to be used for determining whether the line is stable or not.raeycare wrote:6. ng piping kami ng nga mga sites kagaya ng. facebook, friendster. yahoo, google, onemanga.com, bayan.com.ph, animeultima.com, youtube marami tlaga mga timeout na lumalabas. itatanung ko lang sa inyo kong same results din ba sa inyo? sinabi sakin ng taga bayantel sa site na yong problema hndi sa bayan pag marami timeout na lumalabas sa mga site. gs2 q lang e confirm kong same results din sa inyo.
I think BayanDSL has the funds to upgrade their facilities as long as it is necessary.raeycare wrote:7. yong sinbi din sakin na "mahal daw mag pa repair kaya hndi inaayos" nung tinanung ko ulit ng deny na siya na sinabi niya yon sakin dati.
Upgrading of facilities do take time. There may be two or more OPACs in one area and such facilities can accommodate the new subscribers being accepted. Only technical support though can confirm if indeed a particular area is already congested. Congestion can be temporary. An area may be congested now but tomorrow it may not. Subscribers come and go.raeycare wrote:8. tungkol sa OPAC ulit. sinabi din sakin dati na congested daw. napapansin ko marami pa rin ngpapakabit ng DSL at business plan pa. kata naitanung ko eto kong ng uupdate sila? kong sinabi sakin dati na may problema sila sa opac lalaong lalala yong internet kong wala sila dinadag- dag sa facilities o inaayos yong problema.
Using the Ping test to determine whether the line is stable is not a standard procedure. There are many causes of RTOs main reason why it is not used to test the line. Sample: use a torrent app and start downloading and you will experience very high latencies, even RTOs in your ping test. Another example: set the security settings of your firewall to very high and you will notice you will have a lot of RTOs. Those are just inside your PC. Server security settings can also cause RTOs.raeycare wrote:9. before aq ng coll sa 181 marami timeout na lumalabas sa DNS at slow browsing na aq. mg report aq sinasabi sakin na normal yong status ng connection at walang nakikita na problema. kaya tinatanung ko sa ba ngmumula yong mga RTO na lumalabas sa DNS? hndi naman masagot sagot kong san ba talaga. maliban nlang kong intermittent ka na talaga dun lang makikita na may problema.
You have normal speeds based on the screenshots you posted. You need to contact the hotline while you are experiencing the problem. Be ready also to take screenshots when you experience the problem. Another thing, what are were doing during the time that you started experiecing slow speeds? Are you downloading files, browsing? What were you doing with your computer before and during the slow down? Perhaps that can also help you determine where the problem is.raeycare wrote:10. tungkol naman sa internet speeed. yong parati kong nakukuha speed umaabot ng 700 kbps pataas kagaya ng sample ko sa baba. pag bumagal internt speed ko nglalaro nlang speed ko 300 kbps pababa. pag tumatawag aq sa 181 o d kaya mayron taga bayantel na sumasagot sa tanung na toh. sinasabi na noramal pa rin yong speed ko dahil plan 899 lng daw aq at normal na yong speed na makukuha ko.
yong tanung ko deto. ang speed ko pag umaabot ng 300 kbps pababa isang problema ng palagi kong sinasabi ay "timeout" makikita niyo naman sa mga naka post ko pag marami talaga RTO na lumalabas bagsak internet ko. na sinasabi naman ng taga bayantel tac na normal pa rin.
Technically, I do not experience the time outs you have. One: I do not have that many programs running in my system tray. My start up is really lean. I only have my AV, my firewall, my sound manger, and web cam driver utility. If you noticed the screen shots that I usually post, you will notice I do not have that many icons in my system tray. I do not know what runs in yours but the fact that I can see you have a lot can also be a possible source of the problem, specially if these programs use the bandwidth. It doesn't matter whether they are in use but if the program is designed to access the internet via peer networking (like media players for streaming), your OS will automatically allot a portion of your bandwidth for it. That allotment is not readily available to other programs that may need it as it is a dedicated allotment.raeycare wrote:kagaya ngaun marami pa rin lumalabas na timeout! wala ba kayo masasabi tungkol deto? o kong nakakaranas din kayo ng problema kagaya ko? etong problema ko matagal na toh. "/> "/> "/>
I tried to answer your post. I know Mod Khupalkah is already busy with the summer coming in, specially in the office since they have a lot of activities.
 FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES. The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules. If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber. Bayan Forum Rules
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tbx boss mikos! hintayin ko mag sagot mo Quote:I tried to answer your post. I know Mod Khupalkah is already busy with the summer coming in, specially in the office since they have a lot of activities. yong ibig sabhin ko pala tungkol deto. pagngkakaroon ng isang beses ng disconnection normal daw lang yon. tama ba? pag na disconnect internet ko .steady lang yong light sa DSL light. Quote:This is not normal. If you experience disconnections, then there is really something wrong with your connection. What happens with the DSL light on your modem? yong residential ba at bussiness plan. naka connect lang ba sa iisang connection o maghiwalay sila? panu kong madalas na yong pagkakaroon ng mabagal na pagloading ng mga web sites normal pa rin ba? kahit araw - araw ka ng nglilinis ng temporay files. Quote:All ISPs in the Philippines are using the shared connection infrastructure for their residential lines. It is a given fact that during peak hours the loading of websites may go slow due to the traffic between your PC and the website you are accessing. Congestion along the route that the data to and fro your PC will take is also a factor. confusing ka saan? parang nagulahan din aq sa cinabi ng taga bayantel tungkol deto. cinabi sakin pag marami daw gumagamit sa yahoo talagang babagal ng yong pag browse mo sa yahoo. tama ba? Quote:It depends. During peak hour usage, then this is likely to happen. Sorry but I find this statement a bit confusing. yong ibig sabihin q pala deto. pag nag download ka normal daw na marami lalabas na timeout sa DNS lalo pag naka ping ka. pag naka ping din aq yong latency ko hndi na man siya tumataas. Quote:
It is never really advisable to do a ping test while you are downloading a file. You will just void the results by contaminating the test. Downloads can cause your latency to spike as they are bandwidth intensive.
panu kong mayron na pumunta deto na technician tapos nakita niya yong setup ko na walang router nakakabit. habang ng uusap kau parang paulit - ulit na sinasabi kong may router kaba kahit sinabi mo na wala. dahil pag naka online aq hndi daw makita yong IP address ko. kaya yong duda nila naka router aq kahit hindi. Quote:It is a standard operating procedure that technical support reps will ask questions like that. Sometimes, while such information are recorded in your account, the data is not readily presented upon accessing your account. Further, your set up can change from the last time you called, thus they ask. Routers can also cause time outs if they are faulty.
yong sakin may timeout kasi na lumalabas. sa ibig sabhin ba may problem sa mga sites na piniping ko na may mga timeout? ginaya ko lang yong sinabi sakin na try q mg ping 3 to 4 sites pag marami timeout na luamalabas masasabi ko na may problem na iternet connection ko. tama ba gnawa ko? Quote:The results are different. I do not get time outs in those ping tests. I tried only for testing. But for checking whether it is intermittent or not, I do not rely on the ping test. It is NOT a standard test to be used for determining whether the line is stable or not. Quote:raeycare the main reason why I am not replying here already is because MOD Khupalkah is already addressing your concern. I come on occasions pag hindi siya sumagot. He has provided you some technical stuff na din. Since I cannot add anything to it, I stand by what he has posted.
As for the RTO and tracerts, I am sorry raeycare but I do not use those tools in terms of troubleshooting problems with the DSL. I only use them if I want to check consistency on the line using unlimited ping (but I use a minimum of 4 sites to before concluding anything), and when checking for latency (tracert and ping test). But for slow speeds, I still rely on the speed test and the feedback I am getting from technical support, lalo na yung SNR and Att ng line. I cannot blame you though since wala kang background sa DSL technical stuff.
Simplify mo na lang. Use the speedtest. Kung mababa yung nakukuha mo dun, then mabagal talaga yung connection. For intermittent connections, check your DSL light always. This will indicate what is the real status of your connection. If you still want to use the ping test, I suggest you use at least 3-4 sites. An intermittent line will give constant results no matter which site you ping. bat sinabi sa kin ng taga bayantel na mahal daw mgpa repair? kaya pinost ko mga sinasabi ng taga bayantel para malamn kong 22o ba o hnd pinagsasabi sakin. Quote:I think BayanDSL has the funds to upgrade their facilities as long as it is necessary. bat yong pg upgrade nila parang mabagal? kong titingnan mo mga naka post ko dati mayron aq mga cinabi na mayron sila mga problem sa facilities nila. na hanggang ngaun wala pa rin ngyayari kaya cinasabi kulang ulit. "Upgrading of facilities do take time" sinabi din sakin ng technician na matagal mag upgrade o magAyos dahil sa manila pa daw kinukuha mga gamit nila sa pagAayos. boss mikos. yong OPAC ba iisa lang ba anyo? yong OPAC nakikita ko sa sa bayntel dulag yong malaking box sa labas ng office nila baka kasi mayron pa iba. taga bayantel din yong ng sabi na congested na yong OPAC nila deto sa DULAG kaya ngkakaroon ng pag bagal ng internet dahil pag marami na gumagamit. pwde mo ba e update kong anu - anu ba yong mga ina update ng mag facilities deto sa dulag? para ma e compare ko yong mga sinasabi nila kong same ba sa results na ibibigay mo. Quote:Upgrading of facilities do take time. There may be two or more OPACs in one area and such facilities can accommodate the new subscribers being accepted. Only technical support though can confirm if indeed a particular area is already congested. Congestion can be temporary. An area may be congested now but tomorrow it may not. Subscribers come and go.
na try kuna before e compare yong mga previous results ko sa downloading. kung dati ngdownload aq sa utorrent marami talaga lumalabas na timeout. pero ngaun makikita mo halos puro reply nalang lumalabas. dati ngcol aq sa 181 ng report aq na may problem sabi lang sakin normal daq lahat ng results ko pero bnigyan pa rin aq report #. pag ka hapon tinawagan aq ng taga bayantel tac tungkol sa report # ko. 1st col sinabi sakin na wala naman problema. 2nd col sinabi sakin na may problem sila sa e1 kaya sinabi sakin tatawagn aq ulit aayusin lang nila. masasbi ko mayron talaga problem na hndi na dedetect ng system sa bayantel manila. tama ba sinabi ko? mayron aq naka post na problem tungkol deto. Quote:Using the Ping test to determine whether the line is stable is not a standard procedure. There are many causes of RTOs main reason why it is not used to test the line. Sample: use a torrent app and start downloading and you will experience very high latencies, even RTOs in your ping test. Another example: set the security settings of your firewall to very high and you will notice you will have a lot of RTOs. Those are just inside your PC. Server security settings can also cause RTOs.
eto yong matagal ko na sinasabi sinasabi lang sakin ng taga bayantel normal yong internet connection mo. kahit mabagal na browsing mo at downloading. everyday may screenshoots aq na ginagawa pag pinapakita ko sa mga technician parang wala lang pakialam prang hndi pinapansin yong gs2 nila makita yong present kahit kahapon lang kinuha mga results. minsan pag browsing lang ginagawa mabilis siya. habang tumatagal napapansin ko bumabagal na pag loading. sa downloading naman mahilig kami mg download ng anime. yong speed namin 150 to 170 kbps yong nakukuha namin speed gamit yong "inter download manager" pag mabagl siya 40 kbps lang pababa nakukuha. kaya nga ng download nlang kami ng anime kaysa manood ng buffering kasi matagal mg loading. Quote:You have normal speeds based on the screenshots you posted. You need to contact the hotline while you are experiencing the problem. Be ready also to take screenshots when you experience the problem. Another thing, what are were doing during the time that you started experiecing slow speeds? Are you downloading files, browsing? What were you doing with your computer before and during the slow down? Perhaps that can also help you determine where the problem is.
tungkol naman deto. ginawa ko na sinabi deto sa forum. bali yong naka run lang na program sa system stray "lan, tuneup utilities 2010, no32 av, IDM, volume". pag naka internet naman yong na dag dagl lang "yahoo mesenger, mirc at firefox" mayron aq nka post tungkol deto lahat ng naka instal na programs pinakita ko. Quote:
Technically, I do not experience the time outs you have. One: I do not have that many programs running in my system tray. My start up is really lean. I only have my AV, my firewall, my sound manger, and web cam driver utility. If you noticed the screen shots that I usually post, you will notice I do not have that many icons in my system tray. I do not know what runs in yours but the fact that I can see you have a lot can also be a possible source of the problem, specially if these programs use the bandwidth. It doesn't matter whether they are in use but if the program is designed to access the internet via peer networking (like media players for streaming), your OS will automatically allot a portion of your bandwidth for it. That allotment is not readily available to other programs that may need it as it is a dedicated allotment.
eto yong DNS na sinasabi ko. DNS eto deto sa tacloban. 1. itatanung ko lang sa inyo ba pag pini ping niyo DNS sa lugar niyo marami ba timeout na lumalabas? 2. eto batayan ko pag mabagal internet ko dahil marami timeout na lumalabas kahit SOD time pa mabagl pa rin. 3. tanung ko ulit, pag marami ba timeout na lumalabas sa DNS. normal ba o hndi? kagaya ng results ko deto sa baba. 4. kaya eto ginagwa ko. dahil yon naman gnagwa ng technician pag mayron problema pini ping yong DNS. 5. yong hinahanp lang nila na timeout yong sunod - sunod yong putol na talaga internet mo. hndi lang pinapansin pag sunod - sunod na timeput lang pag hndi 3 to 5 na timeout lumalabas bago nila inconsider na intermittent. 6. boss mikos. makikita mo naman sa mga report # ko kong anu yong mga ginawa ng tecnician o mga technician at mga sagot nila. an deto sa forum naka post yong previous results ko before ayusin ng technician at after maayos. makikita mo na mayron talaga problema pagkalipas ng elang araw o after umalis ng technician dahil ng popost agad ng mag reults. sa tingin niyo ba sa ba yong problema talaga? etong problema ko apulit - ulit nlang toh tapos babalik at babalik pa rin. 7. parang pinapalabas lang nila deto na kahit maliit lang na problema ng rereklamo agad. makikita m naman sa mga results ko o screenshots kong anu ngayayri sa internet connection ko. paki sagot din toh! 1 2 3 4 5 6        
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A disconnection of 1-2x in span of 17-24 hours of net activity, is normal. That really happens. If you get disconnected consecutively though, that is not normal.raeycare wrote:yong ibig sabhin ko pala tungkol deto. pagngkakaroon ng isang beses ng disconnection normal daw lang yon. tama ba? pag na disconnect internet ko .steady lang yong light sa DSL light. Quote:This is not normal. If you experience disconnections, then there is really something wrong with your connection. What happens with the DSL light on your modem?
I cannot answer about the Business Lines. I will leave that to the Bayan Moderators to answer. All I know is that Business Lines have bandwidth prioritization over residential connections. Now whether they are connected to the same facility, that I cannot answer you. I also do know that business connections can be re-routed when necessary.raeycare wrote:yong residential ba at bussiness plan. naka connect lang ba sa iisang connection o maghiwalay sila? panu kong madalas na yong pagkakaroon ng mabagal na pagloading ng mga web sites normal pa rin ba? kahit araw - araw ka ng nglilinis ng temporay files. Quote:All ISPs in the Philippines are using the shared connection infrastructure for their residential lines. It is a given fact that during peak hours the loading of websites may go slow due to the traffic between your PC and the website you are accessing. Congestion along the route that the data to and fro your PC will take is also a factor.
Kung madami talagang nag susurf sa website ng Yahoo, oo. Babagal ang loading ng websites nila. That can happen specially if they have servers that are down. Although the slow down should not that be so drastic.raeycare wrote:confusing ka saan? parang nagulahan din aq sa cinabi ng taga bayantel tungkol deto. cinabi sakin pag marami daw gumagamit sa yahoo talagang babagal ng yong pag browse mo sa yahoo. tama ba? Quote:It depends. During peak hour usage, then this is likely to happen. Sorry but I find this statement a bit confusing.
I did not say that. Please read my post. What I am saying is do not do the ping test with a peer to peer connection open or program open as that can affect the results.raeycare wrote:yong ibig sabihin q pala deto. pag nag download ka normal daw na marami lalabas na timeout sa DNS lalo pag naka ping ka. pag naka ping din aq yong latency ko hndi na man siya tumataas. Quote:
It is never really advisable to do a ping test while you are downloading a file. You will just void the results by contaminating the test. Downloads can cause your latency to spike as they are bandwidth intensive.
Walang record si technical support kung anong pinagusapan niyo ni technician. And as I have indicated in my post, things can change over time. Pwedeng bukas, pwede ka ng magka router. Like what happened when I initially got my DSL. 1 week naka modem ako. After that, naka router na ako. Things change specially with technology. I have explained already why that is asked. I need not repeat myself.raeycare wrote:panu kong mayron na pumunta deto na technician tapos nakita niya yong setup ko na walang router nakakabit. habang ng uusap kau parang paulit - ulit na sinasabi kong may router kaba kahit sinabi mo na wala. dahil pag naka online aq hndi daw makita yong IP address ko. kaya yong duda nila naka router aq kahit hindi. Quote:It is a standard operating procedure that technical support reps will ask questions like that. Sometimes, while such information are recorded in your account, the data is not readily presented upon accessing your account. Further, your set up can change from the last time you called, thus they ask. Routers can also cause time outs if they are faulty.
Depende sa spacing ng RTOs. Kung sunod sunod, at evident, then you have a problem with the line.raeycare wrote:yong sakin may timeout kasi na lumalabas. sa ibig sabhin ba may problem sa mga sites na piniping ko na may mga timeout? ginaya ko lang yong sinabi sakin na try q mg ping 3 to 4 sites pag marami timeout na luamalabas masasabi ko na may problem na iternet connection ko. tama ba gnawa ko? Quote:The results are different. I do not get time outs in those ping tests. I tried only for testing. But for checking whether it is intermittent or not, I do not rely on the ping test. It is NOT a standard test to be used for determining whether the line is stable or not. Quote:raeycare the main reason why I am not replying here already is because MOD Khupalkah is already addressing your concern. I come on occasions pag hindi siya sumagot. He has provided you some technical stuff na din. Since I cannot add anything to it, I stand by what he has posted.
As for the RTO and tracerts, I am sorry raeycare but I do not use those tools in terms of troubleshooting problems with the DSL. I only use them if I want to check consistency on the line using unlimited ping (but I use a minimum of 4 sites to before concluding anything), and when checking for latency (tracert and ping test). But for slow speeds, I still rely on the speed test and the feedback I am getting from technical support, lalo na yung SNR and Att ng line. I cannot blame you though since wala kang background sa DSL technical stuff.
Simplify mo na lang. Use the speedtest. Kung mababa yung nakukuha mo dun, then mabagal talaga yung connection. For intermittent connections, check your DSL light always. This will indicate what is the real status of your connection. If you still want to use the ping test, I suggest you use at least 3-4 sites. An intermittent line will give constant results no matter which site you ping.
Depende kung ano ang ire-repair.raeycare wrote:bat sinabi sa kin ng taga bayantel na mahal daw mgpa repair? kaya pinost ko mga sinasabi ng taga bayantel para malamn kong 22o ba o hnd pinagsasabi sakin. Quote:I think BayanDSL has the funds to upgrade their facilities as long as it is necessary.
I will reserve these questions for a Bayan Moderator as I am not in a position to answer this. raeycare wrote:bat yong pg upgrade nila parang mabagal? kong titingnan mo mga naka post ko dati mayron aq mga cinabi na mayron sila mga problem sa facilities nila. na hanggang ngaun wala pa rin ngyayari kaya cinasabi kulang ulit. "Upgrading of facilities do take time" sinabi din sakin ng technician na matagal mag upgrade o magAyos dahil sa manila pa daw kinukuha mga gamit nila sa pagAayos. boss mikos. yong OPAC ba iisa lang ba anyo? yong OPAC nakikita ko sa sa bayntel dulag yong malaking box sa labas ng office nila baka kasi mayron pa iba. taga bayantel din yong ng sabi na congested na yong OPAC nila deto sa DULAG kaya ngkakaroon ng pag bagal ng internet dahil pag marami na gumagamit. pwde mo ba e update kong anu - anu ba yong mga ina update ng mag facilities deto sa dulag? para ma e compare ko yong mga sinasabi nila kong same ba sa results na ibibigay mo. Quote:Upgrading of facilities do take time. There may be two or more OPACs in one area and such facilities can accommodate the new subscribers being accepted. Only technical support though can confirm if indeed a particular area is already congested. Congestion can be temporary. An area may be congested now but tomorrow it may not. Subscribers come and go.
Again, another question for a Bayan Moderator may have to answer. I do not know how the paper trail goes between the provinces and Manila. How they exchange information. Thus, the Bayan Moderators would be in a better position to answer you with this inquiry.raeycare wrote:na try kuna before e compare yong mga previous results ko sa downloading. kung dati ngdownload aq sa utorrent marami talaga lumalabas na timeout. pero ngaun makikita mo halos puro reply nalang lumalabas. dati ngcol aq sa 181 ng report aq na may problem sabi lang sakin normal daq lahat ng results ko pero bnigyan pa rin aq report #. pag ka hapon tinawagan aq ng taga bayantel tac tungkol sa report # ko. 1st col sinabi sakin na wala naman problema. 2nd col sinabi sakin na may problem sila sa e1 kaya sinabi sakin tatawagn aq ulit aayusin lang nila. masasbi ko mayron talaga problem na hndi na dedetect ng system sa bayantel manila. tama ba sinabi ko? mayron aq naka post na problem tungkol deto. Quote:Using the Ping test to determine whether the line is stable is not a standard procedure. There are many causes of RTOs main reason why it is not used to test the line. Sample: use a torrent app and start downloading and you will experience very high latencies, even RTOs in your ping test. Another example: set the security settings of your firewall to very high and you will notice you will have a lot of RTOs. Those are just inside your PC. Server security settings can also cause RTOs.
Depende kasi yun sa bagal ng net. There are certain speed limits that for is acceptable. At depende din kasi yun kung ano yung condition ng PC ko. Slow speeds is very difficult to troubleshoot lalo na kung tama yung speed na nakukuha mo sa speedtest.raeycare wrote:eto yong matagal ko na sinasabi sinasabi lang sakin ng taga bayantel normal yong internet connection mo. kahit mabagal na browsing mo at downloading. everyday may screenshoots aq na ginagawa pag pinapakita ko sa mga technician parang wala lang pakialam prang hndi pinapansin yong gs2 nila makita yong present kahit kahapon lang kinuha mga results. minsan pag browsing lang ginagawa mabilis siya. habang tumatagal napapansin ko bumabagal na pag loading. sa downloading naman mahilig kami mg download ng anime. yong speed namin 150 to 170 kbps yong nakukuha namin speed gamit yong "inter download manager" pag mabagl siya 40 kbps lang pababa nakukuha. kaya nga ng download nlang kami ng anime kaysa manood ng buffering kasi matagal mg loading. Quote:You have normal speeds based on the screenshots you posted. You need to contact the hotline while you are experiencing the problem. Be ready also to take screenshots when you experience the problem. Another thing, what are were doing during the time that you started experiecing slow speeds? Are you downloading files, browsing? What were you doing with your computer before and during the slow down? Perhaps that can also help you determine where the problem is.
Do not fault me for this, but I find it that you have too many programs running on your PC. I can only reckon that you have a better laptop than my desktop, which is running on a Core2Duo 2.66Ghz, with 4Gb of RAM, with an Intel Motherboard designed for the processor I am using. I only have the following running at start up time: Avast, Comodo Firewall, RealTek HD Audio Manager, Volume, Webcam Utility, Sidebar (as I do monitor my RAM and CPU). All these is on a Windows 7 Ultimate 64 bit. And if you noticed, I only run very few programs. Included na sa list na yan yung di mo nakikita sa system tray (not mentioning yung OS related services).
When I am on the internet, the most that is open is my YM (I close this when I am using Skype or Chatzilla for IRC). My browser, and Thunderbird for my emails (occasional). If you noticed, I have less running. I am not saying this is the cause of the problem. I am simply illustrating how minimalist I am when it comes to taking control of the PC. I do not run as many programs as you do. However, if your laptop has enough memory and processing power, it should be able to handle what you throw at it. Notice also that I do not have programs that the OS will automatically reserve a portion of the bandwidth to by default. Why? When I ran YM, it is the only messaging client open. When I use Chatzilla for IRC chat, it is the only thing open. Same with Skype. Not that I am conserving my bandwidth, but I find it a bit unproductive if I am chatting with several people in three different programs. I find that a bit of a waste and I lose focus. But this is just for me.raeycare wrote:tungkol naman deto. ginawa ko na sinabi deto sa forum. bali yong naka run lang na program sa system stray "lan, tuneup utilities 2010, no32 av, IDM, volume". pag naka internet naman yong na dag dagl lang "yahoo mesenger, mirc at firefox" mayron aq nka post tungkol deto lahat ng naka instal na programs pinakita ko. Quote:
Technically, I do not experience the time outs you have. One: I do not have that many programs running in my system tray. My start up is really lean. I only have my AV, my firewall, my sound manger, and web cam driver utility. If you noticed the screen shots that I usually post, you will notice I do not have that many icons in my system tray. I do not know what runs in yours but the fact that I can see you have a lot can also be a possible source of the problem, specially if these programs use the bandwidth. It doesn't matter whether they are in use but if the program is designed to access the internet via peer networking (like media players for streaming), your OS will automatically allot a portion of your bandwidth for it. That allotment is not readily available to other programs that may need it as it is a dedicated allotment.
I do not get time outs when I ping the DNS. I do not ping the DNS. I just do not find any use for doing that specially in troubleshooting.raeycare wrote:eto yong DNS na sinasabi ko. DNS eto deto sa tacloban.
1. itatanung ko lang sa inyo ba pag pini ping niyo DNS sa lugar niyo marami ba timeout na lumalabas?
Hindi yan po ang basis ko. I use speedtest.net. So far my approach to troubleshooting has kept me worry free.raeycare wrote:2. eto batayan ko pag mabagal internet ko dahil marami timeout na lumalabas kahit SOD time pa mabagl pa rin.
Depende kasi kung gano kalapit ang mga time outs. Kung too near each other, then it is not normal. Again, I will state that I do not use ping tests just to check the connection stability.raeycare wrote:3. tanung ko ulit, pag marami ba timeout na lumalabas sa DNS. normal ba o hndi? kagaya ng results ko deto sa baba.
Sorry again but it is only here in the Philippines where I get to hear of technicians using ping tests to troubleshoot the connection. They do not do that in other countries. I am not saying though na mali sya. To each his own ika nga. They have reasons for doing that. And unless you know what they look for in the ping test, I will not advise you use it to check your connection.raeycare wrote:4. kaya eto ginagwa ko. dahil yon naman gnagwa ng technician pag mayron problema pini ping yong DNS.
This is only used if there is no physical indicators of a disconnection, like when the modem is indicating that the DSL is steady. But technically speaking, technicians normally check the ATT and SNR of the line, as well as its loop length, among other things. Ping test are for latency. raeycare wrote:5. yong hinahanp lang nila na timeout yong sunod - sunod yong putol na talaga internet mo. hndi lang pinapansin pag sunod - sunod na timeput lang pag hndi 3 to 5 na timeout lumalabas bago nila inconsider na intermittent.
I am not from BayanDSL. Thus I cannot see that. Only the Bayan Moderators can request for that and check it.raeycare wrote:6. boss mikos. makikita mo naman sa mga report # ko kong anu yong mga ginawa ng tecnician o mga technician at mga sagot nila. an deto sa forum naka post yong previous results ko before ayusin ng technician at after maayos. makikita mo na mayron talaga problema pagkalipas ng elang araw o after umalis ng technician dahil ng popost agad ng mag reults. sa tingin niyo ba sa ba yong problema talaga? etong problema ko apulit - ulit nlang toh tapos babalik at babalik pa rin.
It is how you use the line that will still say whether the connection is slow or not. The screenshots just show me ping tests, with latencies and RTOs. Many of which the latency is normal. RTOs can be caused by many things. Like I said, I do not rely on them. I just simply take your word for it na intermittent nga sya. I do not have the tools to check the line. As I have stated before, try asking tech support the ATT and SNR on the line. Perhaps that might even be useful.
FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES. The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules. If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber. Bayan Forum Rules
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I know facebook had issues recently. Friends in other networks also had problems with it. Again I am not saying that is the cause of your problem.
Your recent screenshots look normal. Except yung me time outs ka na sunod sunod. But then again that can be caused by so many things. By the way, me limewire ka din pala. I just hope that is not running in the background. Again, not to point the cause to it. Napansin ko lang.raeycare wrote:
eto yong mga sinasabi ko na timeout. kong san ba talaga toh ngmumula? kong sinabi mo dati na normal yong site na mga piniping ko ibig sabhin deto may problema.
lalo na sa facebook games. minsan matagal bago mgloading kaylangan e refresh ng e refresh! hndq aq maka pag laro.
FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES. The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules. If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber. Bayan Forum Rules
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yong pag ko from left to ryt. facebook, friendster, youtube, onemanga, yahoo, ang google. same din ba result sayo marami timeout na lumalabas? mabagl kasi browsing koh. sinabi ko na rin dati kong anu yong mga programs na nka run pag may internet at wala. wala din aqng limewire na naka install sa computer ko. kahit hndi ka mg browse mrami pa rin timeout na lumalabs. anu suggestion mo deto boss mikos may problema ba toh? pwde na ba toh pagawan ng report? Quote:I know facebook had issues recently. Friends in other networks also had problems with it. Again I am not saying that is the cause of your problem.
Your recent screenshots look normal. Except yung me time outs ka na sunod sunod. But then again that can be caused by so many things. By the way, me limewire ka din pala. I just hope that is not running in the background. Again, not to point the cause to it. Napansin ko lang.       
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yan kasi cnasabi ng taga bayantel palagi. kaya gusto maka hanap ng sagot tungkol deto para pag sinabi ulit may isasagot na aq tungkol deto. yon kasi palaging dinadahilan nila sa mga previous reports ko. Quote:I cannot answer about the Business Lines. I will leave that to the Bayan Moderators to answer. All I know is that Business Lines have bandwidth prioritization over residential connections. Now whether they are connected to the same facility, that I cannot answer you. I also do know that business connections can be re-routed when necessary. tanung ko lang. normal ba yong yahoo sa ngaun? Quote:
Kung madami talagang nag susurf sa website ng Yahoo, oo. Babagal ang loading ng websites nila. That can happen specially if they have servers that are down. Although the slow down should not that be so drastic.
yon na nga isang problema. panu kong mg record aq ng mga sinasabi ng taga bayantel, d ang lalabas nun scandal. lalo na kong may sinabi na mali tapos biglang igigiit na hndi niya sinabi yon. sasabhin ko nman kong my router aq nakakabit kong mayron man. may router pala aq at switch pero hndi q lang kinakabit dahil babagal internet ko.hehe Quote:Walang record si technical support kung anong pinagusapan niyo ni technician. And as I have indicated in my post, things can change over time. Pwedeng bukas, pwede ka ng magka router. Like what happened when I initially got my DSL. 1 week naka modem ako. After that, naka router na ako. Things change specially with technology. I have explained already why that is asked. I need not repeat myself. panu kong sinabi sa bayantel na wala silang makita na problema at kong tumawag ka sa 181 same pa rin sasabhin sayo normal connection mo kahit marami RTO na lumalabas. a Quote:Depende sa spacing ng RTOs. Kung sunod sunod, at evident, then you have a problem with the line.
pag OPAC yong inaayos nila. mahal ba? Quote:Depende kung ano ang ire-repair. boss mikos! cnu pala c bayan moderators? hndi q alam yun.hehe Quote:I will reserve these questions for a Bayan Moderator as I am not in a position to answer this. Quote:again, another question for a Bayan Moderator may have to answer. I do not know how the paper trail goes between the provinces and Manila. How they exchange information. Thus, the Bayan Moderators would be in a better position to answer you with this inquiry. Quote: am not from BayanDSL. Thus I cannot see that. Only the Bayan Moderators can request for that and check it. araw - araw before kami gumamit internet nililinisan mo na para hndi mabgal pagloading ng pc at internet. kagaya ngaun yng speed na nakukuha mataas kaso mabgal yong loading ng mga sites na pinupuntahan. Depende kasi yun sa bagal ng net. There are certain speed limits that for is acceptable. At depende din kasi yun kung ano yung condition ng PC ko. Slow speeds is very difficult to troubleshoot lalo na kung tama yung speed na nakukuha mo sa speedtest. cinasabi ko lang po side ko. peace! kaya dumadami yong mga naka run na program ko pag ngtetetest me sa mga sites at DNS. din naka open din yong mirosoft office at paint para ma e save lahat ng mga result. kaya nga ginawa ko sa themes ko windows classic style yong ginamit ko at no wallpaper para hndi maxado mabigat sa computer ko. yong mga programs na naka run sa pc ko, intel display settings quick access, intel keyboard shortcuts support, internet download manager, nod32 anvti virus at tuneup utilities. pag naka internet aq.ym, mirc at firefox lang ginagamit ko. pag gumagawa aq test office at paint yong mga naka open dagDag sa nauna maliban dun wala na. hndi aq gumagamit ng chatzilla or skype. mayron din aq mga screenshoots na kahit marami aq naka open na mga sites hndi mabagal yong loading. maliban nlang kong mabagal talaga internet connection. Quote:Do not fault me for this, but I find it that you have too many programs running on your PC. I can only reckon that you have a better laptop than my desktop, which is running on a Core2Duo 2.66Ghz, with 4Gb of RAM, with an Intel Motherboard designed for the processor I am using. I only have the following running at start up time: Avast, Comodo Firewall, RealTek HD Audio Manager, Volume, Webcam Utility, Sidebar (as I do monitor my RAM and CPU). All these is on a Windows 7 Ultimate 64 bit. And if you noticed, I only run very few programs. Included na sa list na yan yung di mo nakikita sa system tray (not mentioning yung OS related services).
When I am on the internet, the most that is open is my YM (I close this when I am using Skype or Chatzilla for IRC). My browser, and Thunderbird for my emails (occasional). If you noticed, I have less running. I am not saying this is the cause of the problem. I am simply illustrating how minimalist I am when it comes to taking control of the PC. I do not run as many programs as you do. However, if your laptop has enough memory and processing power, it should be able to handle what you throw at it. Notice also that I do not have programs that the OS will automatically reserve a portion of the bandwidth to by default. Why? When I ran YM, it is the only messaging client open. When I use Chatzilla for IRC chat, it is the only thing open. Same with Skype. Not that I am conserving my bandwidth, but I find it a bit unproductive if I am chatting with several people in three different programs. I find that a bit of a waste and I lose focus. But this is just for me. panu yong sa akin marami timeout na lumalabas. ibig sabhin ba deto may problem sa bayan? ngstart aq mg ping sa DNS dahil yon ginagwa ng technician pag troubleshooting. Quote:I do not get time outs when I ping the DNS. I do not ping the DNS. I just do not find any use for doing that specially in troubleshooting panu yan pag tumatawag me sa 181 palagi lang sinasabi na normal yong internet connection ko kahit mabagl na. Quote:Hindi yan po ang basis ko. I use speedtest.net. So far my approach to troubleshooting has kept me worry free.
ka gaya ng mga sample ko sa pag ping. hndi normal yong mga results ko? panu yan, kong speedtest lang batayan mo. tapos pag tumawag ka sa 181 tapos mgrereport ka slow browsing. pag tinatanung ka magkanu ba nakukuha mong speed. sasabhin lang sayo normal yong internet connection mo sa plan na kinuha mo. Quote:Depende kasi kung gano kalapit ang mga time outs. Kung too near each other, then it is not normal. Again, I will state that I do not use ping tests just to check the connection stability. so ibig sabihn mali pinag gagawa nila ng mga taga bayantel? kong anu ginagawa nila at mga sinasabi sakin yon ginagwa ko. anu pa ibang pwde ko gawin maliban sa speedtest? kong yan lang pagbabatayn mo sa internet problem. Quote:Sorry again but it is only here in the Philippines where I get to hear of technicians using ping tests to troubleshoot the connection. They do not do that in other countries. I am not saying though na mali sya. To each his own ika nga. They have reasons for doing that. And unless you know what they look for in the ping test, I will not advise you use it to check your connection. ngaun na try ko na mgAsk sa SNR palagi lang sinasabi sa akin normal daw. sa ATT hndi ko pa nasubukan itanung. panu kong sinabi na normal yong mga results mo sa software nila? Quote:This is only used if there is no physical indicators of a disconnection, like when the modem is indicating that the DSL is steady. But technically speaking, technicians normally check the ATT and SNR of the line, as well as its loop length, among other things. Ping test are for latency. sa mga results ko yong latency niya lahat normal maliban sa timeout. panu kong wala ka ibang ginagawa? ngpiping ka lng ng mga sites o DNS pero marami pa rin timeout. pag sinabi ko na intermittent na internet ko hndi agad maniniwala c bayan pag sinabi ko yon. lalo na pagnakita nila na walang problem sa DSL ko. pag si technician tinatanung ko sinasabi lang itatanung pa niya sa boss nila. panu ba yan? Quote:It is how you use the line that will still say whether the connection is slow or not. The screenshots just show me ping tests, with latencies and RTOs. Many of which the latency is normal. RTOs can be caused by many things. Like I said, I do not rely on them. I just simply take your word for it na intermittent nga sya. I do not have the tools to check the line. As I have stated before, try asking tech support the ATT and SNR on the line. Perhaps that might even be useful.
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boss mikos!
follow m tong report # 7699604.
ask ko lang may problem pa din ba yong facebook? nglalaro aq games mabagal pa rin mgloading lalo na sa mafia wars.
slow browsing pa rin aq at mrami timeout na lumalabas.
pati yong downloading ko sa video mabagal din.
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looooooooooooooow!
bosss mikos
bat hndi ka na ng rply?
anu masasabi sa mga naka post ko?
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2nd day of stable Internet without using proxy. I'm getting happy I hope this goes on
Account No:330959584
Acount Name:Cielito Villacrusis
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buti kapa stable na internet mo. yong internet ko nga mabagal pa rin kahit hndi gumagamit proxy. pag may proxy naman hndi maka pag download ng movies at ngkakaroon ng error sa mga networking sites na pinupuntahan ko. Quote:2nd day of stable Internet without using proxy. I'm getting happy I hope this goes on boss mikos!
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boss jan tulong naman!
pag tumawag aq sa 181 ngaun na slow speed. sasabhin lang normal pa rin yan! paki follow up niyo naman toh.
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boss khupalkah wazzup? ask ko lang kong same tayo ng result sa mga sites na naka pini ping ko ngaun mataas na kasi MMS niya at mabagal yong download speed ko lalo na sa downloading kahit anung site e try ko mabagl talaga. 2mawag aq kanina modem reset lang yong ginagawa! sa customersupport@ walang ng rereply sa mga screenshoots na cnesend ko. 1. DNS timeout marami pa rin lumalabas. 2. with or without SOD same pa rin yong results ko 3. with proxy or without may pinag kaiba. pag may proxy ngkakaroon ng error sa networking sites may lumalabas na error pati sa downloading. pag wala proxy mabagal naman. 4. left to right. facebook, friendster, youtube, onemanga, google, at yahoo 
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mga boss tulong!
1st col
ng report me na mabagal yong speed ko sa downloading sa kahit anung sites ng anime pati yong browsing ko. tapos ng request aq na patingnan eto sa tech para malaman kong may problema ba deto, modem rest lang yong ginawa.
2nd col
sinabi ko ulit na same pa rin mabagal pa rin yong result ng download speed ko. gs2 q patingnan sa tech dahil ng modem reset na kanina same result pa rin. eto sinasbi sakin, mgsend daw aq ng tracert result sa customersupport para makita nila yong problema.
problem?
1. ng sesend aq result sa customersuppor@ walang ngrereply sakin. tapos palagi sinasabi sa 181 ngrereply agad sila pag may narecieve na msg. parang pinaglolokom lang ata aq. ng send aq last day pati kanina umaga pero walang nagreply.
paki follow nman toh!
new report # 04181152
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Sir raeycare, suggest ko lang po na kung pwede ay i-reformat/reinstall nyo muna yun computer/laptop na ginagamit sa net. Windows lang po muna ang install nyo then yun device drivers. Other than that do not install anything on it pati antivirus.
Pagkatapos nyo ma-install device drivers at working na ang inyong ethernet card ito po ang sunod na gawin:
- create your PPPoE dialer para maka-connect sa bayantel
- do your usual Speed, ping, tracert tests and save screenshots for posting
- post nyo po ulit dito yun results
Mas lalong maigi kung kaya po ninyo view yung modem status. Capture a screenshot and just PM the images to the mods here. Makita po kasi nila kung ano status ng modem/line ninyo based dun sa details.
Medyo mapapadali kasi ang pag-troubleshoot sa problema ninyo lalo na kung na-rule out that the problem doesn't lie within your personal computer.
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