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Rank: Newbie
Groups: Member
Joined: 2/14/2010
Posts: 4
Points: 12
Location: valenzuela
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hi. i'm having a problem in connecting my router to our bayan dsl's modem (zte). i read in you DIY section that all i need to do is connect my modem to my router then go to the ip address for pppoe configuration. thats what i did but i cant get pass the dial up connection. prompting a message that there is an error or something. called up bayan's customer service and all that she can tell me is that bayan doesnt support any technical difficulties in installing a router and that i have to consult my own technician for this problem. i hope anyone here can help me. coming from pldt dsl where everything is just plug and play, i'm having a hard time with bayan dsl. btw, my router is ZIO.
thanks in advance!
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Rank: Moderator
Groups: Member
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Joined: 3/27/2009
Posts: 9,989
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peptaboy wrote:hi. i'm having a problem in connecting my router to our bayan dsl's modem (zte). i read in you DIY section that all i need to do is connect my modem to my router then go to the ip address for pppoe configuration. thats what i did but i cant get pass the dial up connection. prompting a message that there is an error or something. called up bayan's customer service and all that she can tell me is that bayan doesnt support any technical difficulties in installing a router and that i have to consult my own technician for this problem. i hope anyone here can help me. coming from pldt dsl where everything is just plug and play, i'm having a hard time with bayan dsl. btw, my router is ZIO.
thanks in advance!
A few things to do:
1) Connect your PC directly to the BayanDSL modem.
2) Try surfing with a PPPoE dialer in your PC.
If you are able to connect to the internet using a PPPoE dialer in your PC, it means your modem is in its default mode and therefore you can connect the router to the modem.
Follow the next steps:
1) Connect the router to the modem and to the PC.
2) Delete the PPPoE dialer in your PC. You won't need this anymore since it will be your router who will do the dialing for you.
3) Set up the router for PPPoE. In setting up the PPPoE in your router, make sure you DO NOT place anything in the "Service Name" field if your router has that option.
4) Once you have set up the router for PPPoE and saved the settings, restart all the devices.
5) Attempt to surf. This time, DO NOT use the PPPoE dialer (in case you have not deleted it yet).
It would help if you can tell us what error you are getting when you try to connect to the internet.
Bayan's technical support do not support issues with routers. However, in the Forum, we do have Forumers who do help out with such things based on their experiences.
Moving to Computers and Gadgets.
 FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES. The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules. If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber. Bayan Forum Rules
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Rank: Newbie
Groups: Member
Joined: 2/14/2010
Posts: 4
Points: 12
Location: valenzuela
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thanks for the quick reply. the connection thats in my pc through bayan dsl is "broadband connection 2" (default) ang nakalagay. is this what you're referring to?
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Rank: Newbie
Groups: Member
Joined: 2/14/2010
Posts: 4
Points: 12
Location: valenzuela
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btw, i already did what you told me. dapat ba yung router ang mag automatic connect? i deleted the existing pppoe, turned my modem of before connecting it to the router then router to the pc. when i turned it on, hindi naman nag automatic connect so i had to set up a connection again. then ayaw pa rin maka connect with the modem now connected to the router then to the pc. need your help. thanks!
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Rank: Moderator
Groups: Member
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Joined: 3/27/2009
Posts: 9,989
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peptaboy wrote:thanks for the quick reply. the connection thats in my pc through bayan dsl is "broadband connection 2" (default) ang nakalagay. is this what you're referring to? That is probably the PPPoE dialer. You do not need that if you will use a router since you will set your router to PPPoE. Follow the instructions on your router's manual on how to set the router for PPPoE.
FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES. The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules. If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber. Bayan Forum Rules
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Rank: Moderator
Groups: Member
, Moderator
Joined: 3/27/2009
Posts: 9,989
Points: 18,085
Location: Sa Web (aka Cyberspace)
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peptaboy wrote:btw, i already did what you told me. dapat ba yung router ang mag automatic connect? i deleted the existing pppoe, turned my modem of before connecting it to the router then router to the pc. when i turned it on, hindi naman nag automatic connect so i had to set up a connection again. then ayaw pa rin maka connect with the modem now connected to the router then to the pc. need your help. thanks! Yes. It should be the router that should "auto connect". And the only way to do that is to set the router to PPPoE. You will have to access its GUI (graphical user interface) and set the settings there. That is the only way you can connect to the internet with a router. Using the dialer in your PC is not advisable with a router since that will be blocked by the router itself in most cases, unless it is in bridged. Follow the instructions on your router's manual how to set it up for PPPoE.
Wish I could come up with a tutorial for your router but I am currently pressed for time.
FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES. The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules. If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber. Bayan Forum Rules
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Rank: Advanced Member
Groups: Member
Joined: 2/20/2010
Posts: 33
Points: -95
Location: ewan ko ba
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peptaboy wrote:hi. i'm having a problem in connecting my router to our bayan dsl's modem (zte). i read in you DIY section that all i need to do is connect my modem to my router then go to the ip address for pppoe configuration. thats what i did but i cant get pass the dial up connection. prompting a message that there is an error or something. called up bayan's customer service and all that she can tell me is that bayan doesnt support any technical difficulties in installing a router and that i have to consult my own technician for this problem. i hope anyone here can help me. coming from pldt dsl where everything is just plug and play, i'm having a hard time with bayan dsl. btw, my router is ZIO.
thanks in advance! Hi, peptaboy! Hows your connection, okay na ba or hindi pa? PM sent please check your inbox
1116
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Rank: Newbie
Groups: Member
Joined: 2/14/2010
Posts: 4
Points: 12
Location: valenzuela
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mikos, ok na. thanks a lot sa help mo. hirap lang coz sometimes people here at home disconnects the router to the modem so i have to do it all over again. anyways, thanks!
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Rank: Moderator
Groups: Member
, Moderator
Joined: 3/27/2009
Posts: 9,989
Points: 18,085
Location: Sa Web (aka Cyberspace)
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peptaboy wrote:mikos, ok na. thanks a lot sa help mo. hirap lang coz sometimes people here at home disconnects the router to the modem so i have to do it all over again. anyways, thanks! Thanks for the update. Closing the thread.
FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES. The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules. If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber. Bayan Forum Rules
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