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yawamo
Posted: Monday, February 22, 2010 5:37:36 PM
Rank: Newbie
Groups: Member

Joined: 2/22/2010
Posts: 1
Points: 3
walang kwenta ang tagal na sira ng connection namin hanggang ngayon d pa pumupunta technisian!!
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ayanNa
Posted: Monday, February 22, 2010 5:44:18 PM

Rank: Advanced Member
Groups: Member

Joined: 2/20/2010
Posts: 33
Points: -95
Location: ewan ko ba
Hi yawamo! Did you call already customer service hotline because they will give you open ticket number and they will send the technician right away maximum 2 days andyan na yan, pero kadalasan after 1 day andyan na yan.

Dont forget to get the complete name of the customer service support and the attending Computer Technician because there's also a scenario that they did not pass the ticket number to the field technician kaya hindi na puntahan. Sometimes meron din hindi pinuntahan ng technician..... basta make sure you got the name of the customer service support na nakausap mo para atleast if you want to report somebody through email may mailalagay ka.

Whats the status as of now tumawag kana ba ulit?... kailan daw darating.







1116
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Mikos
Posted: Monday, February 22, 2010 7:23:29 PM

Rank: Moderator
Groups: Member , Moderator

Joined: 3/27/2009
Posts: 9,989
Points: 18,085
Location: Sa Web (aka Cyberspace)
yawamo wrote:
walang kwenta ang tagal na sira ng connection namin hanggang ngayon d pa pumupunta technisian!!


Please read the Forum Rules.

You are required to post your account number when bringing forth a concern with the DSL. Do not expect everyone here to know your account number as the Forum is a separate entity from technical support. Please advise us also when did you call them.

I believe we are mature enough to follow the rules right? Thank you.

Moving to BayanDSL Support.


FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES.


The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules.


If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber.


Bayan Forum Rules
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richard
Posted: Monday, February 22, 2010 11:06:13 PM

Rank: Advanced Member
Groups: Member

Joined: 11/21/2009
Posts: 47
Points: 44
Location: Quezon City
wag kang mag alala ibabawas naman yun sa billing mo kung ilang days kang walang connection
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