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lee2009 wrote:Sir, 2 months na poh nakaka experience ako ng lag, or delay sa game ko now...
the game is Graveyard RAN their host is from dallas texas...
baket poh lag mxado pagdating sa OL games??? -As of now(4th day of my thread) no official release of any positive updates from the bayantel. Bump March 03 2010(6pm) "Still lagging nothing really change."
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nag-try ako ng heroes of newerth.. hindi siya lag...
 
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khupalkah wrote:nag-try ako ng heroes of newerth.. hindi siya lag... -Can i know whats your connection, because i saw in other threads in your tracert i saw some "<1ms" on the 1st to 2nd hops, and thats impossible for me to get those "<1ms" , its only possible when i ping my own ip, idk what are those, please explain.
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ctopher wrote:khupalkah wrote:nag-try ako ng heroes of newerth.. hindi siya lag... -Can i know whats your connection, because i saw in other threads in your tracert i saw some "<1ms" on the 1st to 2nd hops, and thats impossible for me to get those "<1ms" , its only possible when i ping my own ip, idk what are those, please explain. 768Kbps... router ko un nakita mo sa unang hops...
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khupalkah wrote:ctopher wrote:khupalkah wrote:nag-try ako ng heroes of newerth.. hindi siya lag... -Can i know whats your connection, because i saw in other threads in your tracert i saw some "<1ms" on the 1st to 2nd hops, and thats impossible for me to get those "<1ms" , its only possible when i ping my own ip, idk what are those, please explain. 768Kbps... router ko un nakita mo sa unang hops... -Can u ping yahoo.com? i got 400-500ms there
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ctopher wrote:khupalkah wrote:ctopher wrote:khupalkah wrote:nag-try ako ng heroes of newerth.. hindi siya lag... -Can i know whats your connection, because i saw in other threads in your tracert i saw some "<1ms" on the 1st to 2nd hops, and thats impossible for me to get those "<1ms" , its only possible when i ping my own ip, idk what are those, please explain. 768Kbps... router ko un nakita mo sa unang hops... -Can u ping yahoo.com? i got 400-500ms there Pinging yahoo.com [209.131.36.159] with 32 bytes of data:
Reply from 209.131.36.159: bytes=32 time=287ms TTL=50
Reply from 209.131.36.159: bytes=32 time=206ms TTL=50
Reply from 209.131.36.159: bytes=32 time=229ms TTL=50
Reply from 209.131.36.159: bytes=32 time=183ms TTL=50
Reply from 209.131.36.159: bytes=32 time=274ms TTL=50
SOD time..
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How about when not SOD??
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ctopher wrote:How about when not SOD?? Pinging yahoo.com [209.131.36.159] with 32 bytes of data:
Reply from 209.131.36.159: bytes=32 time=164ms TTL=50
Reply from 209.131.36.159: bytes=32 time=166ms TTL=50
Reply from 209.131.36.159: bytes=32 time=166ms TTL=50
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khupalkah wrote:ctopher wrote:How about when not SOD?? Pinging yahoo.com [209.131.36.159] with 32 bytes of data:
Reply from 209.131.36.159: bytes=32 time=164ms TTL=50
Reply from 209.131.36.159: bytes=32 time=166ms TTL=50
Reply from 209.131.36.159: bytes=32 time=166ms TTL=50 w0w, is it possible to have faster net outside SOD? btw, i envy your speed. Can u state any suggestion to speed up my connection?, because as uve said ur in a router(meaning 2or more pc are connected in 1 ISP) that means if we have thesame isp(760kbps) its possible that i could go faster than you. Solo PC is connected. Bump, Updates(5th day) Still no update about whats happening. "From 400-500ms ping ihave now 400ms ping, during 6am 200ms ping only" edit: I just called bayantel awhile ago, it seems no one is reporting about the high latency issues, and thats *OMG* the CSR just lecture me about whats ping, and then instruct me to send an email for the problem, nothing really solved, he even said that there are no problems about dsl, ganto pa "Mag send n lng kau ng email para sila na ang magpapaliwanag sainyu", and im just "ok" . -Normal lng daw ang ping ko kapag nag reach ng 500ms, 600ms ping daw ang may problema, wow, hehehe.
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Pinged yahoo.com. Here are my results.
Pinging yahoo.com [209.131.36.159] with 32 bytes of data:
Reply from 209.131.36.159: bytes=32 time=343ms TTL=50
Reply from 209.131.36.159: bytes=32 time=338ms TTL=50
Reply from 209.131.36.159: bytes=32 time=345ms TTL=50
Reply from 209.131.36.159: bytes=32 time=342ms TTL=50
Ping statistics for 209.131.36.159:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 338ms, Maximum = 345ms, Average = 342ms
Here is my speedtest at 7:45PM:
Notice that my ping stats indicate higher, 300+ ms. Yet I don't have problems loading web pages. By the way, I am also using a router and is on a 1.2mbps plan.
A few things...
Most subscribers do not know what their connection is made off.
Our connections are two things married together... Transfer rate and latency.
Transfer rate is the capacity and "speed" of your line. This is the one measured by www.speedtest.net. This is more or less stable and it is more often than not what most ISPs (if not all) will guarantee to be within certain acceptable limits (unless the line has a guaranteed committed rate).
The other half is what we call latency. This is what is measured by your ping and the tracert. Other than latency measurements, pings and tracerts are NOT good instruments to check if the line is intermittent or even slow. Latency is the amount of time a data packet takes to leave your PC going to a destination website and back. This is measured in millisecs (millisecond, ms). This varies from one website to another and is affected by many things like programs running in your PC, congestion within the ISP's network or outside the network, load of the destination website, etc. This varies from one website to another since it is also affected by distance, the farther it is, the higher the latency. Direct tunneling is usually the last resort for the latency to be dropped to acceptable levels for some applications to work but this is employed basically by top corporations whose main servers are located abroad.
Latency affects how fast your browser loads pages, how fast you can download, and many other things in the internet like your online games. The lower it is, the faster you should be able to load websites. Since this varies from one website to another, you will notice that some websites load faster while some do not. This is something that almost all ISPs cannot guarantee owing to its nature. Thus, you will hear, more often than not, that you have normal ping levels. The reason, each area usually has an acceptable ping level for it to be considered having latency problems. The average latency in the Philippines is 200-400 ms, with 600 ms being the threshold and thus a possible indicator of a problem.
As long as your transfer rate and the latency is within those levels, your connection is touted to be fine. This is the case with most ISPs if not all.
I cannot help but sigh when I read about your interaction with technical support. AS I would often quip to my students way back at UP Manila, you need to report the right stuff and ask the correct questions if you are to get the info you seek.
If you call technical support about pings, they will just tell you what it is and check your line. But as long as those values are within the general acceptable limits, your connection is doing fine.
Remember I stated that you are having slow speeds. If you called them however, that you are having slow browse as a problem, the approach will be different. If you have a slow browsing problem, it is moot and academic that you will have high ping results and lower transfer rate. Have you tried doing a speed test recently with your PC connected directly to your modem? It would be nice to know what transfer rate ("speed") you are getting. Latency is just a part of the equation, and sad to say, most ISPs will just consider the mean average for a specific area.
Incidentally, have you reported you are having slow speeds to the hotline?
Suggestions to speed up your PC:
1) Make sure that your PC doesn't run programs automatically at start up. I control what is run by my PC when it starts. Roughly, I just have the following running at start up: AV, FW, Sound Manager, Cam Utility, and the Adobe Reader Speed Launcher. All in all, it just takes roughly less than 70Mb of memory, with the OS consuming the bulk of the footprint (650mb) for Windows 7, all in (out of 3Gb of memory).
2) Run programs that use the internet one at a time. I do not download stuff when I do video streaming as that eats up bandwidth. Watch which programs use the net heavily and give them priority, meaning, download when the PC is idle or you are not surfing or browsing the web. Watch out also for programs that eat your bandwidth without you knowing it. Some download managers immediately do that and reserve that bandwidth even if they are idle as long as they are running.
3) The speed at which your PC process information is only as good as what its memory can handle. No matter how fast your connection can get if your PC cannot process it due to memory issues or processor issues, chances are you will still experience slow browsing. A good example, you may have so many programs open that when you access the web, the page loads so slowly because your memory has been eaten up and all the extra load coming from the web is being swapped between the RAM and the page file in your HDD. That can slow things down.
4) Defragment your HDD. File fragmentation can slow down the PC and thus its processing of data also. Make sure also you have ample space in the hard drive for your system (space allocated basically for the needs of the system like the page file, temporary data, etc). This also means you get rid of junk (like your temporary internet files, and other junk stored by other programs in the PC.
5) Make sure your system is virus or malware free. An infected PC may use your connection without you knowing it and thus slow your browsing. A good AV backed up by a reputed on demand scanner run on a weekly basis should help you with this.
Please take note that these are not causes for your PC to slow down. They are things you can do to help speed up your PC and make sure it is in tip top shape. Of course there is the ISP, main reason why you need to call them and report that you might be experiencing slow speeds (assuming you have already checked your speed at www.speedtest.net with Quezon City as the test server).
 FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES. The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules. If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber. Bayan Forum Rules
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Mikos wrote:Pinged yahoo.com. Here are my results.
Pinging yahoo.com [209.131.36.159] with 32 bytes of data:
Reply from 209.131.36.159: bytes=32 time=343ms TTL=50
Reply from 209.131.36.159: bytes=32 time=338ms TTL=50
Reply from 209.131.36.159: bytes=32 time=345ms TTL=50
Reply from 209.131.36.159: bytes=32 time=342ms TTL=50
Ping statistics for 209.131.36.159:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 338ms, Maximum = 345ms, Average = 342ms
Here is my speedtest at 7:45PM:
Notice that my ping stats indicate higher, 300+ ms. Yet I don't have problems loading web pages. By the way, I am also using a router and is on a 1.2mbps plan.
A few things...
Most subscribers do not know what their connection is made off.
Our connections are two things married together... Transfer rate and latency.
Transfer rate is the capacity and "speed" of your line. This is the one measured by www.speedtest.net. This is more or less stable and it is more often than not what most ISPs (if not all) will guarantee to be within certain acceptable limits (unless the line has a guaranteed committed rate).
The other half is what we call latency. This is what is measured by your ping and the tracert. Other than latency measurements, pings and tracerts are NOT good instruments to check if the line is intermittent or even slow. Latency is the amount of time a data packet takes to leave your PC going to a destination website and back. This is measured in millisecs (millisecond, ms). This varies from one website to another and is affected by many things like programs running in your PC, congestion within the ISP's network or outside the network, load of the destination website, etc. This varies from one website to another since it is also affected by distance, the farther it is, the higher the latency. Direct tunneling is usually the last resort for the latency to be dropped to acceptable levels for some applications to work but this is employed basically by top corporations whose main servers are located abroad.
Latency affects how fast your browser loads pages, how fast you can download, and many other things in the internet like your online games. The lower it is, the faster you should be able to load websites. Since this varies from one website to another, you will notice that some websites load faster while some do not. This is something that almost all ISPs cannot guarantee owing to its nature. Thus, you will hear, more often than not, that you have normal ping levels. The reason, each area usually has an acceptable ping level for it to be considered having latency problems. The average latency in the Philippines is 200-400 ms, with 600 ms being the threshold and thus a possible indicator of a problem.
As long as your transfer rate and the latency is within those levels, your connection is touted to be fine. This is the case with most ISPs if not all.
I cannot help but sigh when I read about your interaction with technical support. AS I would often quip to my students way back at UP Manila, you need to report the right stuff and ask the correct questions if you are to get the info you seek.
If you call technical support about pings, they will just tell you what it is and check your line. But as long as those values are within the general acceptable limits, your connection is doing fine.
Remember I stated that you are having slow speeds. If you called them however, that you are having slow browse as a problem, the approach will be different. If you have a slow browsing problem, it is moot and academic that you will have high ping results and lower transfer rate. Have you tried doing a speed test recently with your PC connected directly to your modem? It would be nice to know what transfer rate ("speed") you are getting. Latency is just a part of the equation, and sad to say, most ISPs will just consider the mean average for a specific area.
Incidentally, have you reported you are having slow speeds to the hotline?
Suggestions to speed up your PC:
1) Make sure that your PC doesn't run programs automatically at start up. I control what is run by my PC when it starts. Roughly, I just have the following running at start up: AV, FW, Sound Manager, Cam Utility, and the Adobe Reader Speed Launcher. All in all, it just takes roughly less than 70Mb of memory, with the OS consuming the bulk of the footprint (650mb) for Windows 7, all in (out of 3Gb of memory).
2) Run programs that use the internet one at a time. I do not download stuff when I do video streaming as that eats up bandwidth. Watch which programs use the net heavily and give them priority, meaning, download when the PC is idle or you are not surfing or browsing the web. Watch out also for programs that eat your bandwidth without you knowing it. Some download managers immediately do that and reserve that bandwidth even if they are idle as long as they are running.
3) The speed at which your PC process information is only as good as what its memory can handle. No matter how fast your connection can get if your PC cannot process it due to memory issues or processor issues, chances are you will still experience slow browsing. A good example, you may have so many programs open that when you access the web, the page loads so slowly because your memory has been eaten up and all the extra load coming from the web is being swapped between the RAM and the page file in your HDD. That can slow things down.
4) Defragment your HDD. File fragmentation can slow down the PC and thus its processing of data also. Make sure also you have ample space in the hard drive for your system (space allocated basically for the needs of the system like the page file, temporary data, etc). This also means you get rid of junk (like your temporary internet files, and other junk stored by other programs in the PC.
5) Make sure your system is virus or malware free. An infected PC may use your connection without you knowing it and thus slow your browsing. A good AV backed up by a reputed on demand scanner run on a weekly basis should help you with this.
Please take note that these are not causes for your PC to slow down. They are things you can do to help speed up your PC and make sure it is in tip top shape. Of course there is the ISP, main reason why you need to call them and report that you might be experiencing slow speeds (assuming you have already checked your speed at www.speedtest.net with Quezon City as the test server). -What will i do now?, i even mention the congestion thingy, but they kept on saying that there are no problems, everything is fine, but when i log into my online gamess,*boom* i felt the problem and its really serious. -There are nothing wrong with my connection to bayantel(speedtest proves it) , but in almost all international servers there is, and im frustrated, itold them that past few weeks my connection was smooth and sound, but still they cant understand my point sob idont know what to do its almost 2nd week of sluggish connection. -The thing is why some players from philippines are having lagfree connection while im suffering from lagness. The only way i can rid of this lagness is to be online at around 2am - 8am, which will be bad for my health. Those players that are lagfree are having the same connection as i am, but different companies(idk if those are companies). -So please anyone help me track the problem, im totally depressed about whats going on. @ur post -Thank you.
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ctopher wrote:
-What will i do now?, i even mention the congestion thingy, but they kept on saying that there are no problems, everything is fine, but when i log into my online gamess,*boom* i felt the problem and its really serious.
-There are nothing wrong with my connection to bayantel(speedtest proves it) , but in almost all international servers there is, and im frustrated, itold them that past few weeks my connection was smooth and sound, but still they cant understand my point sob idont know what to do its almost 2nd week of sluggish connection.
-The thing is why some players from philippines are having lagfree connection while im suffering from lagness. The only way i can rid of this lagness is to be online at around 2am - 8am, which will be bad for my health. Those players that are lagfree are having the same connection as i am, but different companies(idk if those are companies).
-So please anyone help me track the problem, im totally depressed about whats going on.
@ur post
-Thank you.
The most that I can do is to make a follow up with the Bayan Moderators on this again.
Last March 1, you posted a series of speed test that indicated slow speeds. Have they normalized? Or do you get the same speeds? The reason why I am asking is we may have a different concept here of what is normal. For Plan 899, your speed should not go below .375 mbps (384 kbps) during non-SOD times. And should be around 768 kbps and up to 1.2 mbps during SOD time. I did not see them in the speed test you have posted in the Forum last March 1. I need to know what is happening first with your line so that I would know what to tell the Bayan Moderators when I do my routine follow up with them. The tests will tell me more or less what is happening.
You also mentioned high pings with Yahoo. I have seen your ping test on it.
Can you email me a screenshot of the following:
1) Speedtest from www.speedtest.net with Quezon City as the test server (SOD and non-SOD).
2) Tracert to www.google.com and www.yahoo.com (Sample: tracert -h 20 www.yahoo.com)
3) Unlimited ping to www.yahoo.com and www.google.com (Sample: ping -n 10 www.google.com)
4) netstat -b
You need to do them without a router connected (meaning your PC should be directly connected to the modem). Do not post the screenshots here as they will contain private information about your PC (like the netstat test). Be sure to keep a copy of the screenshots so you can email them to technical support. The reason why I am asking for them is for me to see or gauge what is with your connection. I will also help you explain to them what is going on and what seems to be the problem. That way when you email the screenshots to them with the explanation they may be able to do something about it. I will also make a follow up with the Bayan Moderators on this. This is the most that I can do for you considering we are both subscribers. I just happen to be a moderator in the Forum.
I want to simply isolate first that the line is generally healthy and thus take care of the thought that the line could have problems. The reason being that last March 1, your speed test results are inconsistent and some are falling below the acceptable limit.
Do check your email as I have PM'd you my email address.
FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES. The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules. If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber. Bayan Forum Rules
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-The SS for @SOD is to follow, thank you.
-reply here if you already received
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ctopher wrote:-The SS for @SOD is to follow, thank you.
-reply here if you already received Already replied to your email. Please check it. Thank you.
FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES. The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules. If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber. Bayan Forum Rules
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-Ok, so patience is a virtue hehehe
-True that some forumers got their usual latencies *envy*, cant wait to have mine.
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-OMG, im confuse, i just inform customersupport@bayan.com.ph if the statement is true that it is their side that went wrong. here is the reply: It is true that we have experienced high latency issues due to the earthquake at Taiwan which affects our APCN link between Hongkong to Japan. But at that very day which was March 5, 2010 1300H, we PCWW has re-routed the link to a much better path with the same bandwidth as what we have lost. That is why after a few minutes about 3 to 5, our link went UP. Both residential and corporate users should be able to use their Internet services same as before. And yes, the ETR given to us by our foreign counterpart is on March 15, 2010 at 2400H but this should not be the issue since we are already routed to a much better link.-Thats contradicting to your message(Mikos), please explain thx. or im just in the wrong track in understanding your message.
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Please Fix Latency Issues mAke it stable the more latency is stable the more we access the proper speed of our net :(
Account No:330959584
Acount Name:Cielito Villacrusis
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They even reply with a Report no. hope it will fix.
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bump
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ctopher wrote:-OMG, im confuse, i just inform customersupport@bayan.com.ph if the statement is true that it is their side that went wrong. here is the reply: It is true that we have experienced high latency issues due to the earthquake at Taiwan which affects our APCN link between Hongkong to Japan. But at that very day which was March 5, 2010 1300H, we PCWW has re-routed the link to a much better path with the same bandwidth as what we have lost. That is why after a few minutes about 3 to 5, our link went UP. Both residential and corporate users should be able to use their Internet services same as before. And yes, the ETR given to us by our foreign counterpart is on March 15, 2010 at 2400H but this should not be the issue since we are already routed to a much better link.-Thats contradicting to your message(Mikos), please explain thx. or im just in the wrong track in understanding your message.
It is not ctopher. This is what is transmitted to customers. We moderators are given a more detailed look at the problem by our Bayan Moderators.
As I have stated in the advisory: Read Me First For I Am Important, there are two batches of repairs to be done.
One is on the EAC, which is estimated to be finished by March 15. The APCN 2 cable as of the last update does not have any ETR yet. Hindi ko kasi mailagay yung map ng EAC at APCN, at APCN 2 cables sa southeast pacific region. Once makita mo yun, maiintidihan mo yung situation at bakit consistent siya. Magkakadugtong kasi ang mga yan. Ang cute nga ng mapa eh. Dun mo makikita kung san dumadaan ang mga connection natin at least physically speaking.
Remember in my advisory, I stated:
"Other than the latencies involved with certain internet applications or websites, internet service in the region will continue without interruptions."
Hindi lahat me latencies. Magiging intermittent yung latency. Main reason why minsan oks ang connection, minsan naman latent siya sa ibang websites or internet applications. Our connections are actually re-routed to Indonesia - Thailand, and Malaysia - Australia to bypass the affected areas. Consistent pa din sya ctopher. Mas naging detalyado lang yung reply nila. Yun nga lang, isang segment lang yung tinukoy nila.
Technically during the re-routing lang dapat yung latency. Pero minsan kahit re-routed na nagkakarun pa din. Hindi naman kasi yun yung talagang route ng connection mo and since nadagdag lang tayo dun temporarily, we also compete with those who have been routed to that link as their main or natural link.
Still it runs consistent. Let us just hope that the international partners of BayanDSL is able to fix it.
FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES. The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules. If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber. Bayan Forum Rules
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