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Kaunting assistance po sana regarding upgrade. Options · View
xaero
Posted: Friday, March 19, 2010 3:46:00 PM
Rank: Advanced Member
Groups: Member

Joined: 10/8/2008
Posts: 194
Points: 241
Location: Q.C.
Nag-request po kasi kami ng upgrade from our current 1,699 plan to 1,999 plan. Last night meron daw tumawag sa wife ko and told her na ok na raw po ang pag-upgrade(I think what she meant was effective na).
So ito ako ngayon afternoon lang ako makapag-computer ulit and check ko sana kung ok na nga ang pag-upgrade pero yun mga results na nakukuha ko is possibleng may mali lang:




Tumawag po ako sa support number, the girl checked our account and ok naman daw dun so she just offered to reset the connection kasi burstible naman yon as they always say. Medyo di po ako convinced kasi bayandsl
always provides us with the appropriate speed whatever subscription plan pa from 768kbps and nung pa upgrade kami sa 1.2mb tama naman po ang bigay nila. Palagay ko ay nagkamali lang naman siguro ngayon in our case
and nabigay na speed sa amin is para dun sa plan na 1.5mb.

We would really appreciate it if someone here can double check for us, bale ang gusto po sana namin is upgrade from the old 1.2mb plan(1,699pesos) papunta ng 2.0mb plan (1,999pesos). Maraming Salamat



acct number: 304291354
xaero
Posted: Friday, March 19, 2010 6:04:22 PM
Rank: Advanced Member
Groups: Member

Joined: 10/8/2008
Posts: 194
Points: 241
Location: Q.C.
Eto po pala another batch of test results using other test servers for your reference:








xaero
Posted: Friday, March 19, 2010 11:26:22 PM
Rank: Advanced Member
Groups: Member

Joined: 10/8/2008
Posts: 194
Points: 241
Location: Q.C.
Test results as of 11:25pm 3/19/2010:

without @sod













with @sod















hehe, kasing bilis lang sya nung 1.2mb(1,699) plan namin na naka @sod.
Mikos
Posted: Saturday, March 20, 2010 2:59:56 AM

Rank: Moderator
Groups: Member , Moderator

Joined: 3/27/2009
Posts: 7,727
Points: 15,290
Location: Sa Web (aka Cyberspace)
Xaero... Sorry... I just saw this thread. I have been too busy at home with some stuff. I will follow this up with the Bayan Moderators. I understand you are having problems with the speed upgrade. Thanks again.



The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules.


Bayan Forum Rules
xaero
Posted: Saturday, March 20, 2010 5:18:29 AM
Rank: Advanced Member
Groups: Member

Joined: 10/8/2008
Posts: 194
Points: 241
Location: Q.C.
Thanks mate! We know maaayos rin naman nila yan with just a lil' kalikot here and there. Update ko nalang status if ever magkaroon ng changes.
xaero
Posted: Saturday, March 20, 2010 4:34:25 PM
Rank: Advanced Member
Groups: Member

Joined: 10/8/2008
Posts: 194
Points: 241
Location: Q.C.
A tech support guy came by just a couple of minutes ago and spoke on the phone to somebody on bayandsl's end.

He then told us to wait for his call because he will be going out to check on something. After a while he called up and asked if I can test the

connection. I immediately tested and gave me 2.0mb as the result.


So I acknowledged that our subscription plan upgrade to 2.0mb is now WORKING. The tech guy told me what they did was port re-block.
Thank you very much for the quick response.


Acct. No. 304291354



Mikos
Posted: Saturday, March 20, 2010 5:38:23 PM

Rank: Moderator
Groups: Member , Moderator

Joined: 3/27/2009
Posts: 7,727
Points: 15,290
Location: Sa Web (aka Cyberspace)
Thanks for the update. Angel

Glad to hear that you are now upgraded. Angel

Closing the thread.


xaero wrote:
A tech support guy came by just a couple of minutes ago and spoke on the phone to somebody on bayandsl's end.

He then told us to wait for his call because he will be going out to check on something. After a while he called up and asked if I can test the

connection. I immediately tested and gave me 2.0mb as the result.


So I acknowledged that our subscription plan upgrade to 2.0mb is now WORKING. The tech guy told me what they did was port re-block.
Thank you very much for the quick response.


Acct. No. 304291354







The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules.


Bayan Forum Rules
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