HI,

Nag post ako sa thread na "slow connection" pero kailangan pala mag-creat ng panibagong thread so pasensya na nakalimutan ko na ang rules, been a long while na kasi ako nagparticipate (the last time ay nung bago pa lang ang wireless)

This is what I posted earlier sa kabilang thread, ang problema di ko na makopya ung speedtest ko ng mga 8pm March 21,2010 kya isinulat ko na lang.

"Kaka-upgrade ko lang from 768kbps to 1536kbps pero bakit hindi man lang umaabot 1mb ung speed!!! Ok naiintndihan ko na pag peak hours medyo mabagal

download speed 0.79
upload speed 0.69

Mas mahal ang bayad dito sa probinsya kasi wala namang plan 1699 dito, sana naman wag bababa sa 1mb pag peak hours and speed ko. Ung speed on demand di naman umaabot ng 2048kbps as advertise, the most is 1.7mb, mmamaya ipost ko ung speedtest ko.

I'm using a Core 2 Quad 2.66, 3mb RAM and 1gig video card

Eto account number ko 338202601 paki- explain ang reason para maliwanagan ako. Dati naka digitel ako pero labo service nila and nagtry ng basic plan for 3 months and now upgrade ako sa plan 1999 because mas consistent ang line ng bayan dsl dito sa lugar namin. Hopefully totoo ang naka advertise sa inyo about the speed for plan 1999 and the speed on demand.

Salamat"

Eto ngayon ang speedtest result ko at 2:57am , dpata speed on demand of 2048kbps!!!




Salamat sa paliwanag.

This could be a possible configuration issue on the server itself.
Have you reported this to the technical support hot line? What have they advised you?
I won't be able to make any follow ups on this thru our Bayan Moderators if this is not yet reported to them. Please advise if this has been reported already. Thank you.

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Usually when an upgrade is done, they set the maximum bandwidth allowed on your connection at the server level. This is the same as opening your DSL line to the speed that you upgraded to. This is also known as your DSL connection profile. Sometimes, this is done automatically by the system when the upgrade is pushed to the servers. There are instances however, that it doesn't happen. Thus, they will have to manually set up your connection profile to correct the problem.

You can call technical support from any Bayan Phone by dialing 181 toll free. You may also email them: customersupport@bayan.com.ph. Be sure to include a description of your problem in the body of your email, as well as your account number and contact numbers (in case they do need to get in touch with you). You can use the email option if you cannot give them a call. Please do advise us here if you have reported it so we can do follow ups with the technical support department via our Bayan Moderators or BayanDSL Forumers. Thank you.

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Thank you. We will wait for your update on this.

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I am sorry to hear what happened sa house niyo. I pray all ends well... I am glad and thankful that your family came out of it unscathed and alive.

Alright, I will make a follow up on this. Possible configuration error ito on the server level since nag upgrade ka tapos di tama yung speed. Although consistent naman siya na nasa 1.5 range. I am not expecting the Bayan Moderators though to reply that soon since it is Holy Week.

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If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber.

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