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 Rank: Advanced Member Groups: Member
Joined: 5/11/2008 Posts: 140 Points: -3,886 Location: Quezon City
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hedgehog wrote:Vince wrote:Ibalik lang nila uli ako sa original port ng linya ko... pag-t-tyagaan ko na lang din cguro! wag lang ganito kabagal na parang dial-up connection! NO CHOICE AKO! mga kaba-BAYAN... ako sa yo, mag dial-up ka muna habang naghahanap ka ng ideal na dsl provider dyan sa area nyo. dito sa area namin halos lahat ng internetshops even residentials ay naka pldt pero di naman congested kasi nga they're always upgrading their systems unlike bayandsl. kaya i still maintain my pldt account in addition to my bayandsl. maganda ang bayandsl dati dito sa valenzuela kaya dumami ang subscribers nila, so dapat nag upgrade na sila agad. ang masama...ang kunat ng bayandsl...puro na lang pera nasa isip nila at kinalimutan na yung good service na pinangako nila. kaya may choice ka pa, di tulad namin na 1 year kami magtitiis. pinag-iisipan ko yung Plan 990 (Xtra 990) DSL+Landline ng PLDT mukang ok yun pre.PHONE-myDSL BUNDLE
Xtra 888 NGN: 88 kbps / 88 kbps MSF: P 888.00
Xtra 990 NGN: 384 kbps / 192 kbps MSF: P 990.00
Xtra 1299 NGN: 512 kbps / 512 kbps MSF: P 1,299.00 kaso parang angat pa rin bayantel versus sa bundled plans ng pldt eh base on speed. (hindi naman guaranteed stable ang pldt)LINKS: http://pinoydsl.net/viewtopic.php?t=11380 MAY NAGHIHINTAY PA BANG MAGANDANG BUKAS PARA SA BAYAN?
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 Rank: Advanced Member Groups: Member
Joined: 5/11/2008 Posts: 140 Points: -3,886 Location: Quezon City
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Darriel wrote:Omg. Lol aba recorded pala ah. subukan ko kaya mag wala dun. :D Lol @ Vince. "Mga Animal".. na ka tawa ko ato ah heheh. :D cebu? nope, Isabela province namin (Cagayan Valley) hehehe MAY NAGHIHINTAY PA BANG MAGANDANG BUKAS PARA SA BAYAN?
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 Rank: Advanced Member Groups: Member
Joined: 5/11/2008 Posts: 140 Points: -3,886 Location: Quezon City
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nakakapanghinayang din talikuran yang ganyan speed mga dudes. kaya "ESEP-ESEP" muna ako ng mabuti ehehehemula 6pm kagabi hanggang ngayong madaling araw... bumilis na connection ko... pero kahapon (nong kakalipat pa lang ng linya ko sa bagong port below 100kbps lang)... nahiya cguro si Mr. Bayan! ehehehe MAY NAGHIHINTAY PA BANG MAGANDANG BUKAS PARA SA BAYAN?
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Rank: Newbie Groups: Member
Joined: 5/22/2008 Posts: 5 Points: 15 Location: Quezon City
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Wow Bilis nyan bro a! ito akin as of 10:35 AM... inggit ako! anu bang Package yang kinuha mu? parehas tayu ng Host Singapore, para ma-icompare!
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Rank: Advanced Member Groups: Member
Joined: 4/29/2008 Posts: 187 Points: 379 Location: val
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Vince wrote:mula 6pm kagabi hanggang ngayong madaling araw... bumilis na connection ko...... nahiya cguro si Mr. Bayan! ehehehe Minsan pala nahihiya din sila sa mga naka post na mga reklamo dito sa forum. sana naman ibaba nila ang rate ng mga discontented subscribers nila. baka akala nila na yung mga nakikita lang nila sa forum na ito ang mga may problema sa dsl nila. madami akong nakakausap na bayandsl subscribers na di alam ang forum na ito. sabi nila, walang araw na walang problema sa connections nila. Although yung ibang problema ay minimal lamang like a dc per day. but to mentioned na araw-araw ay may problem, its a sign of a poor internet provider. At sana nman ang mga taga-bayandsl ay maging transparent sa kanilang subscribers like for example, why not put a Advisory section here, para naman alam namin kapag merong ongoing repairs and maintenance sa isang area. sa ganong paraan, mababawasan din ang mga tumatawag sa hotline ninyo.
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 Rank: Advanced Member Groups: Member
Joined: 5/11/2008 Posts: 140 Points: -3,886 Location: Quezon City
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as of 12 noon today my Internet connection is back to normal... I would like to thank BayanDSL Technician Benjamin Almarez for a job well done!... sana lahat ng technicians ng Bayantel katulad mo! totoong tao kausap!, may malasakit sa customers! at on time!
(unlike nong mga ibang technicians na nakapunta na d2 puro mga PALPAK at BALASUBAS, konting buting-ting lang UMEESKAPO na agad! tsk tsk... matatanggal din kayo sa trabaho nyo mga INUTIL!) MAY NAGHIHINTAY PA BANG MAGANDANG BUKAS PARA SA BAYAN?
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 Rank: Advanced Member Groups: Member
Joined: 5/11/2008 Posts: 140 Points: -3,886 Location: Quezon City
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Khentot wrote:Wow Bilis nyan bro a! ito akin as of 10:35 AM... inggit ako! anu bang Package yang kinuha mu? parehas tayu ng Host Singapore, para ma-icompare!
plan 899 lang pre (DSL only) MAY NAGHIHINTAY PA BANG MAGANDANG BUKAS PARA SA BAYAN?
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Rank: Advanced Member Groups: Member
Joined: 4/7/2008 Posts: 125 Points: 381
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Vince wrote: as of 12 noon today my Internet connection is back to normal... I would like to thank BayanDSL Technician Benjamin Almarez for a job well done!... sana lahat ng technicians ng Bayantel katulad mo! totoong tao kausap!, may malasakit sa customers! at on time!
(unlike nong mga ibang technicians na nakapunta na d2 puro mga PALPAK at BALASUBAS, konting buting-ting lang UMEESKAPO na agad! tsk tsk... matatanggal din kayo sa trabaho nyo mga INUTIL!) dude anong ginawa sa connection mo? obserbahan mo kung hindi ka maddc. baka panandalian lng yan
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 Rank: Advanced Member Groups: Member
Joined: 5/11/2008 Posts: 140 Points: -3,886 Location: Quezon City
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Rank: Advanced Member Groups: Member
Joined: 1/31/2008 Posts: 161 Points: 489 Location: COA, Commonwealth Ave., QC
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Its normal, it also means that your on a new range of IPs that hasn't been recognized by speedtest.
Student of INFORMATICS INTERNATIONAL COLLEGE : NORTH EDSA
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Rank: Newbie Groups: Member
Joined: 5/24/2008 Posts: 4 Points: 12 Location: Balintawak, QC
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 I'm only on my 6th day. May mga times na okay naman download speed pero kahit anong bilis ng download, grabe naman bagal ng upload speed. Never ako umangat sa 40kbps. I'm thinking of terminating my plan with Bayandsl. Yung mga PLDT na users na kapitbahay ko mabilis daw download and upload naman nila so far. Pag nagupload sila ng pics sa Multiply, sa PLDT ang 60 pics na 640x480 na size takes 4 mins. Sa akin, ang 2 pics na 640x480 takes 25 mins! Sa tingin niyo terminate ko na Bayantel ko? Sa Balintawak area kami, lapit sa A.Bonifacio. Anyone who lives within the area?
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 Rank: Advanced Member Groups: Member
Joined: 5/11/2008 Posts: 140 Points: -3,886 Location: Quezon City
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mjay wrote:Its normal, it also means that your on a new range of IPs that hasn't been recognized by speedtest. ok, thanks MAY NAGHIHINTAY PA BANG MAGANDANG BUKAS PARA SA BAYAN?
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 Rank: Advanced Member Groups: Member
Joined: 5/11/2008 Posts: 140 Points: -3,886 Location: Quezon City
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wickedchef wrote: I'm only on my 6th day. May mga times na okay naman download speed pero kahit anong bilis ng download, grabe naman bagal ng upload speed. Never ako umangat sa 40kbps. I'm thinking of terminating my plan with Bayandsl. Yung mga PLDT na users na kapitbahay ko mabilis daw download and upload naman nila so far. Pag nagupload sila ng pics sa Multiply, sa PLDT ang 60 pics na 640x480 na size takes 4 mins. Sa akin, ang 2 pics na 640x480 takes 25 mins! Sa tingin niyo terminate ko na Bayantel ko? Sa Balintawak area kami, lapit sa A.Bonifacio. Anyone who lives within the area? gamitin mo proxy ng skyinet... inconfigure mo yang browser mo. effective sya para bumilis speed mo.proxy.skyinet.net port 3128 MAY NAGHIHINTAY PA BANG MAGANDANG BUKAS PARA SA BAYAN?
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Rank: Member Groups: Member
Joined: 5/19/2008 Posts: 12 Points: 36 Location: q.c
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sa a.bonifacio dn me sa mayon.. ok naman po.. meron tlga mababagal n conection. pag ganun ni rerestart q modem q hangang ndi q nakukuha un mabilis.. hehehehe ndi n aq na ddc cmula nung huawei n modem q.. ^_^ pero un isa frnd q wla tlga ka proble problema. d2 dn xa sa a.bonifacio
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Rank: Newbie Groups: Member
Joined: 5/24/2008 Posts: 4 Points: 12 Location: Balintawak, QC
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Thank you sa lahat ng nagreply.
I changed proxy na. Medyo naguluhan ako how to do it since I'm using Firefox for mac. Everytime I call sa Bayantel, hindi nila kaya check yung ping from their side sa akin kasi daw hindi nila alam kung paano i-check kung mac. =( Kahit nag change ako ng proxy ganon pa din.
Restart ako ng restart ng modem (ZTE) pero ganon pa din kabagal eh. Ang weird lang nung kinabitan ako ang bilis ng download, pero mabagal talaga upload. I told the tech guy na ang bagal bagal nga. Sabi niya, baka daw may down lang kaya mabagal.
Punta na ako PLDT ngayon to inquire and probably submit application.
=(
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 Rank: Newbie Groups: Member
Joined: 5/24/2008 Posts: 7 Points: 24 Location: Quezon City
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Hi Vince. I had the same problem until recently. I would connect then my connection would die even if my modem said I was still connected. I'd disconnect then reconnect but my connection would die again in 5 minutes. Anyhow, that went on for about a month but it was my fault since I didn't call up customer service to have my connection repaired (I wanted to be around when the repairmen showed up and that meant weekends only and my weekends had been uber busy). So I finally found the time 3 weeks ago. I called them up one Saturday, had the DSL guys come over and take a look. They said it was a landline problem, that my phone had too much static. They said to call up the BayanTel people. So I did a week later: they came, they looked, then said the problem was with my filter. They said to call up the DSL guys again and have them replace it. So I did on the same afternoon and they arrived 2 hours later, changed my filter and... NOTHING. Connection was still haywire. The next day, I called up the DSL guys again. They showed up 2 hours later, ALL 4 OF THEM, and spent the next 2 hours fixing the problem. They checked the main "box" I was connected to TWICE, my cables, etc. Talagang kinareer nila. I think it finally came down to one of my cables being busted or something. They said it was the first time they encountered that problem. Anyhoot, my connection is fine now and I'm one happy customer. I love SkyDSL customer support. They always arrived 2 hours after I called (then again I live 15 minutes away from their main office) but still, gotta love that kind of response time. I also appreciated the fact that I *think* they knew I'd called 3 times in a span of two days so they escalated my problem to a senior tech guy, hence the 4 guys showing up to fix my problem (1 senior + 3 junior techguys).
So there. I just wanted to share that I was in the same situation as yours but man, you gotta give their customer service a chance. Don't be irate when you call. Be nice. I'm sure there's a solution to your problem.
Cheers!
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Rank: Advanced Member Groups: Member
Joined: 4/29/2008 Posts: 187 Points: 379 Location: val
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Adashki wrote: So there. I just wanted to share that I was in the same situation as yours but man, you gotta give their customer service a chance. Don't be irate when you call. Be nice. I'm sure there's a solution to your problem.
Cheers![/size]
so when is the right time?... if after having so many tickets reported but still the same problem coming back.
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 Rank: Newbie Groups: Member
Joined: 5/24/2008 Posts: 7 Points: 24 Location: Quezon City
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^
Maybe next time you call, get the name of the CSRs you talk to. Document what was said and what was promised. Take down the date and time you called. Then start a new thread here and give updates until your issue is addressed.
My experience with BayanTel and SkyDSL's customer service has been topnotch so I can't complain. People have to hear both the good and the bad. I have to give props where it's due.
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 Rank: Advanced Member Groups: Member
Joined: 5/11/2008 Posts: 140 Points: -3,886 Location: Quezon City
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Adashki wrote:Hi Vince. I had the same problem until recently. I would connect then my connection would die even if my modem said I was still connected. I'd disconnect then reconnect but my connection would die again in 5 minutes. Anyhow, that went on for about a month but it was my fault since I didn't call up customer service to have my connection repaired (I wanted to be around when the repairmen showed up and that meant weekends only and my weekends had been uber busy). So I finally found the time 3 weeks ago. I called them up one Saturday, had the DSL guys come over and take a look. They said it was a landline problem, that my phone had too much static. They said to call up the BayanTel people. So I did a week later: they came, they looked, then said the problem was with my filter. They said to call up the DSL guys again and have them replace it. So I did on the same afternoon and they arrived 2 hours later, changed my filter and... NOTHING. Connection was still haywire. The next day, I called up the DSL guys again. They showed up 2 hours later, ALL 4 OF THEM, and spent the next 2 hours fixing the problem. They checked the main "box" I was connected to TWICE, my cables, etc. Talagang kinareer nila. I think it finally came down to one of my cables being busted or something. They said it was the first time they encountered that problem. Anyhoot, my connection is fine now and I'm one happy customer. I love SkyDSL customer support. They always arrived 2 hours after I called (then again I live 15 minutes away from their main office) but still, gotta love that kind of response time. I also appreciated the fact that I *think* they knew I'd called 3 times in a span of two days so they escalated my problem to a senior tech guy, hence the 4 guys showing up to fix my problem (1 senior + 3 junior techguys).
So there. I just wanted to share that I was in the same situation as yours but man, you gotta give their customer service a chance. Don't be irate when you call. Be nice. I'm sure there's a solution to your problem.
Cheers! OK. MAY NAGHIHINTAY PA BANG MAGANDANG BUKAS PARA SA BAYAN?
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 Rank: Advanced Member Groups: Member
Joined: 2/4/2008 Posts: 113 Points: 351 Location: Butuan City
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