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sir, pa help po nawawala po ang connection ko, una po nagkaroon ng problema ang dsl nung saturday then pagkatapos nagkaroon na paputol putol na po connection ko. nawawala wala na po ang dsl light then nagkakaroon then mga ilang minuto nawawala uli. pa help po. kung pwede po gawan na po ito ng report kasi po standalone po ako wala po akong matawagan ngayon dahil wala po akong telepono. ito po acount number ko 330422971
Account Number: 330422971, 344572925
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Yikes....
We can't do that sir. The technical support hot line will just reject that since requirement nila yun na dapat directly pumunta (o mag email) o tumawag muna ang forumer sa kanila. Follow up lang ang pwede namin gawin dito. You can also contact them at 181 from any Bayan Phone.
Now if you do not want to call since stand alone ka nga, you can also email them: customersupport@bayan.com.ph. Be sure to include your account number, name of the account holder, and your contact numbers. Be sure to provide a description of the problem you are experiencing in the body of your email. As soon as they reply, you can give us the fault ticket number here if they gave you one so we can follow it up.
Thank you.runbound wrote:sir, pa help po nawawala po ang connection ko, una po nagkaroon ng problema ang dsl nung saturday then pagkatapos nagkaroon na paputol putol na po connection ko. nawawala wala na po ang dsl light then nagkakaroon then mga ilang minuto nawawala uli. pa help po. kung pwede po gawan na po ito ng report kasi po standalone po ako wala po akong matawagan ngayon dahil wala po akong telepono. ito po acount number ko 330422971
 FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES. The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules. If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber. Bayan Forum Rules
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pumunta na po ang technician dito kahapon pero hindi naman po naputol ang connection kaya ang sabi tawag na lang daw po uli ako sa 181
Account Number: 330422971, 344572925
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Nire-open ko na po yung fault ticket for re-checking by tech. Thanks.
--Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat--
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sir, ok na po ung connection ko ng ilang araw, pero ngayon po uli nagkkaroon na naman po ako ng problema about sa dsl, intermittent connection na naman po ang nangyayari napuputol na naman po ang connection ko tapos ang tagal bago bumalik, ok naman po ang dsl light di naman po nagbliblink. tumawag po ako kanina sa 181 ang sabi po may problema daw po sa opac. pwede po ba pa check ang opac. salamat po
Account Number: 330422971, 344572925
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tapos nang tumawag uli ako sa 181 ok na daw, pero ung connection ko ganun pa rin po.
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What happens sa DSL light mo when you get disconnected? Steady ba yung DSL or nawawala?runbound wrote:tapos nang tumawag uli ako sa 181 ok na daw, pero ung connection ko ganun pa rin po.
FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES. The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules. If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber. Bayan Forum Rules
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I am having same problem here... right after the installation my connection work out fine, and after a week intermittent connection... on the router (ZTE ZXDSL 831) sometimes the DSL indicator LED keeps on flashing frequently... you know when it comes to gaming we need a stable connection... ^_^... just recently I got every 1 minute interval on and off DSL LED indicator. Then last night totally no connection. Yet still on and off internet connection. Yeah both stand alone... I hope my connection will work out fine after I requested to check my connection lately... Thanks sa mag rereply na Mod...
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Kenny so that we can better discuss your problem, please start your own thread, post your account number, and the advise of the technical support hot line when you have reported the problem to them (include any fault ticket numbers or report numbers they provided you).
This thread is for runbound.
Do read the Forum Rules also.
Thank you.  kenny wrote:I am having same problem here... right after the installation my connection work out fine, and after a week intermittent connection... on the router (ZTE ZXDSL 831) sometimes the DSL indicator LED keeps on flashing frequently... you know when it comes to gaming we need a stable connection... ^_^... just recently I got every 1 minute interval on and off DSL LED indicator. Then last night totally no connection. Yet still on and off internet connection. Yeah both stand alone... I hope my connection will work out fine after I requested to check my connection lately... Thanks sa mag rereply na Mod...
FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES. The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules. If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber. Bayan Forum Rules
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already repaired around 4:00PM
 
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sir, ask ko lang po kung ok na po ang opac, kasi po as of 9:00am - 9:05am naputol po sya dalawang beses within 5 minutes. salamat po
Account Number: 330422971, 344572925
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naputol na naman po as of 10:15
Account Number: 330422971, 344572925
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putol na naman connection as of 10:58am tapos bumalik connection 11:25am. patulong po, intermittent connection na po ako.
Account Number: 330422971, 344572925
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putol po connection from 12noon - 2:50pm wala po ako connection nyan
Account Number: 330422971, 344572925
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OPAC - Outside Plant Access Cabinet. Usually used in telecomms. You may further read on this here: Outside Plant.runbound wrote:sir, ask ko lang po kung ok na po ang opac, kasi po as of 9:00am - 9:05am naputol po sya dalawang beses within 5 minutes. salamat po
FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES. The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules. If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber. Bayan Forum Rules
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Rank: Moderator
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Sir, as per our Bayan Moderators, there was a downtime in your area and was restored in the afternoon. Kindly please observe your connection, and update us here. Thank you.runbound wrote:putol po connection from 12noon - 2:50pm wala po ako connection nyan
FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES. The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules. If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber. Bayan Forum Rules
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pwedw na po close ok na po connection
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Thanks for the update.
We are glad to hear that.
Closing the thread as requested. runbound wrote:pwedw na po close ok na po connection
FLAMERS shall be severely sanctioned!!!
Please lang MATINONG TANONG LANG SANA ANG ITANONG instead of NONSENSE ONES. The Forum is NOT an Online Technical Support.
For your DSL/Phone concerns please call the hot lines FIRST before posting it in the Forum.
This includes requests for port resets, DSL connection footprints (ATT and SNRs), requests for technicians and repairs.
Please read the Bayan Forum Rules. If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber. Bayan Forum Rules
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