pnu po ba makalogin sa customer support nyo?pnu po ba magchange password ng acct sa bayandsl?

If there is a will there is a way. If we need to get something done, we can always find the time to do it.

If you gave out your BayanDSL username and password, that can be used on any Bayan Phone with an active DSL line. Which means, if a friend of yours decided to play a prank and uses your username and password on his Bayan Phone with an active DSL line, then you will experience disconnections also as the system will not allow that a username be authenticated twice in the system at the same time in two different locations. I do not see the point of people doing this though since they are still required to pay for their own subscriptions. However, if you have a DSL Plan higher than the entry level plans (899 and 999), you really have to be very careful about your username and password since the speed of the connection is inherent in the username being used. I have known people who are on higher plans whose usernames and passwords were stolen just so others can use them and take advantage of their plans' higher data bandwidth.

---

If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber.

Bayan Forum Rules

If you can't report thru hotline, you may also reach them thru email. You can request to change your password into your desired password thru email. Just send an email request to customersupport@bayan.com.ph.

---

--Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat--

Technology is not perfect. Sometimes it takes patience to resolve it. After all, if we do not inform them what happens, then they won't be able to fix it. Take note that technology did take time to get where it is now. It goes the same when repairing it. I understand the frustration. We always have a choice. Either we keep on trying or simply give up. The choice remains to be ours.

---

If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber.

Bayan Forum Rules

di na po nagtatagal ng one minute ang connection ko ngaung umaga..anu po prob nito?

To Moderators and Agnes: I'm also experiencing DC's since yesterday. I have been checked my devices (Modem, Router, NIC, etc.) and they are in good condition. In short, I have no problem with my devices. And I remembered the last time we reported that our connection was totally lost before. As in no light in ADSL Led. So the BayanTechnician found out the problem and said, the reason why we lost our connection was there were wires that not properly connected placed on post (poste, Telephone wires) because of rain, typhoon, wild wind, etc. @Agnes, is the technician have already checked it? If no, try your technician to check it atleast.
BTW just wanna to share my experience before.

As of now I'm still experiencing unstable connection. There are about 3mins to 5mins connection then DC. Reconnect again then DC. X(. I will call now to technical support hot line. ^^

Thank you.

ngaung gabi ok kaso mabagal xa..taas ng ping... thanks nga pla..halos 300-800 ping ko wiw..anu ba to?

meron pumunta dito technician hinawakan lng modem ko kung mainit.tpos pina elevate skin modem,nag tagal naman net ko 28 mins haha ngaun blik sa dati

Depo ba ayos yan. tagal na more than 3 months. Since hindi yan ma-ayos then and Moderators medyo moderated ng bayantel.

WHy not Disconnect muna lang yang Connection/ Plan sa Bayantel. then apply kang bago sa kanila. Or kung ganon parin Last Option Find a New Provider.

Sasabihin kunalang kasi alam ko gusto yan sabihin ng iba.

I think pwede naman ata yan ma disconnect dahil RTO at Intermittent Disconnect. Kung Hindi Pwede pa Putol Linya. Pwede ka Reclamo sa NTC. or Request ka ng Rebates dahil Walang magandang Serbesyo ha ihahatid saiyo. Pwede mo isauli yong Bill para Ma recompute nila.