Check This Forum Link May isang tao Nag File ng Complain sa NTC tapos action agad yong NTC ------> http://www.pinoydsl.net/viewtopic.php?t=24243

Home Use lang po siya. maganda kasi may action yong NTC

High Light munalang the copy to Address bar para ma open

Wala kang makikitang process dun kasi Forum lang din yun. It does not give the merits why the NTC stepped in the first place. The bone of contention there was the Pre-Termination Fee upon having the line cut. It does have details on that but why the NTC stepped in and intervened, still not in the thread. And last I checked, those who gave their opinion in that thread are pretty much not considered the authority when it comes to this things either. So again if you are looking for the process, that thread is not helpful.

Please note that I am not downplaying the post of Xentar. My philosophical training as well as my scientific training tells me the advise is not complete. It just sites and example, but practically, that is just about it. An advise that has legal repercussions should be given with a lot of info as well as taken with a bit of grain of salt. We just cannot keep on citing things that otherwise do not come in full view of what we really need. The advise was nice, though it would be more appreciated if it was complete.

Given your situation, I will do what I have always done, contact the technical support people and keep informing them of the problem. I know things do not get fixed that fast. Yet at the end of the day, if there is one thing I learned, it is really how you deal with people that really makes or breaks certain situations. And if that does not fix it still, then we all have our choices, we either stay or move on. The choice is still ours at the end of the day.

Just my 2 cents.

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If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber.

Bayan Forum Rules

Mikhos, Subscriber ka nga sa Bayantel + Moderator ka rin sa bayantel, common sense dictates you will support bayantel. Matagal nayong problem niya 3months na, per hindi parin na ayos.

Hindi naman sa Process sa forum makikita mo doon nadoon naman sa Site ng NTC.GOV.PH. hindi ako nga kakamali they will entertain all Customer under NTC Consumer PRotection Act. or Pwede rin Niya Email (ospac@ntc.gov.ph)

Yong taong ng Reclamo doon hindi Business yong Plan niya since walang 1MBPS na Business Plan, anyway hindi naman lang Pre Termination Fee yong ina-atopag ng NTC kundi quality and Standard na dapat i tupad ng isang Provider.

Kung sakali mag Report ni Agnes sa NTC, you dont have to worry Mikhos kasi sinabi mo itong site is for Feedback, Follow Ups not an Online Technical Support.

Offtopic

ako ngayon nag ka problema narin sa Bayan Bumalik narin yong Problema at nag hihitay kailan ma-ayos


@Agnes

Kung pwede check mo rin yong Adaptor ng DSL Modem magkatugma ba yong Voltage at Amperage ng DSL Modem at Adaptor

I remember before, 2004 na may kaibigan ko parating nagpapalit ng DSL Modem kasi umiinit siya, Check ko yong Modem at Adaptor iba yong Rating, masmataas sa recommended Volt at Current

You could have stated this when you cited the thread to make it more complete. At least you are now learning. Hindi yung you just give a site and then leave the rest for everyone to figure out. An incomplete advise is not really an advise as it leaves much to be desired for. I hope you know what that means.

As for the off topic part, you still have an open thread. So if you problem returned, why not update it.

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The TS hardly always just complains. Data is scarce in many of his complains. This just came up in the recent posts he made. Has she mentioned this before that the modem also heats up, then an appropriate advise would have been provided.

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If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber.

Bayan Forum Rules

gnun pdin po ang net ko,nclose na po ba ung report?la naman kc nangyari wala din pinagbago.

same lng po ung voltage tas ampere. 12V&500mA for the output ng adaptor,12V&500mA,nkaelevate na po ung modem ko,sbi kc ng technician,gnun pdin naman ang net ko,pero pag gabi kc ayos naman ang net ko khit di nkaelevate ang modem mejo mabagal lng kaso.

ping ko sa yahoo 300+,plus dcdc pag umaga. pag sa dns below 20,dc dc din,pag gabi mabagal 300-800 ping sa yahoo.minsan lng dc,pero last night palagi na din dc.naun nga 2 mins plang connected dc na haha.ok ang speed ko pag umaga.unli dc lng kaso,di ko alam kung bkit sinunod ko naman sbi ng technician kahapon.

It takes more than a minute to post in the Forum. I suggest you look into the suggestions made by Xentar, alongside reporting the problem to technical support. I have been in the Forum far too long to see what patience can bring. DSL is not a perfect technology and on occasions it does take time for it to be fixed. I have seen Forumers who are now enjoying their connections although at the onset, they had difficulty. I cannot blame you for the frustration, as I have seen the same happen to some Forumers. Yet, their patience paid off. I will cite ryan1978 and myself. We are now enjoying our connections. Although the problem that ryan encountered was indeed difficult. I think you more or less are in the same boat as he is. Just be patient. I will try to make a follow up on this.

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If the post is in size 6 or big sized font, it means I am addressing you as a moderator. If the post is in the default size, it means I am Mikos the plain subscriber.

Bayan Forum Rules

bago plang po tong pc ko.nung june pa lng to,kasabay pag paconnect ko ng net.simula tlga nun ganto na to.lagi dc,virus free pc ko everyday nagscan ako.ganto pag post ko pagkaconnect ko magttype nku post ko diba tas pag click ko ng post la na net tas iccheck ko status less then one min lng ako nkaconnect.tas maghihintay pku na mkaconnect lit para mapost ung tnype ko.