planning to subscribe to bayandsl. tanong ko lang, kapag may nagsusubcribe na bago sa bayandsl, LAGI bang ibibigay ay bagong modem? if no, pwede ko po ba irequest na bago ang modem na ibigay sakin?

ganun po ba ser. sbe sakin kse nung agent dun malapit sa entrance ng bayan center, e pag new subscriber bago daw po tlga binibigay na modem kasi yung mga nagpadisconnect na ng bayandsl ay yung modems daw nila ay dinedisregard na daw or dinidispose, not exactly the term pero yun po ung iniimply na pagkasabi niya at yun po pagkaintindi ko. so bottomline sbe new subscriber bago ang bigay na modem. anyway malalaman ko din naman pag dumating na yung mag iinstall pero i think dapat po ata bago naman tlga ang ibigay na modem sa bagong subscriber IMHO.

tsaka tama po ba yung procedure na 1k initial cash out pag submit ng application form + requirements for installation daw at may balance na another 1k distributed ng 250 for 4 months also part of the installation fee? tsaka dun sa agent ibinayad hindi sa cashier doon sa unang 1k?

Hindi po 100% ang MBG, ileless po dun yung tax. Make sure lng na may inissue na official receipt sau yung agent nung nagbayad ka ng 1000. Yung email address po is free in this format "username@bayanmail.net.ph" dun sa application form dapat nilagay mo yung pref username mo para sa email add.

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--Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat--

For residential subscribers, this is the same as the username that was assigned to you. Ang dapat mo lang malaman is kung anong domain ka nilagay. Are you on the @skydsl.com.ph or @bayan.com.ph, etc. You can get the info by calling 181.

It is only Business Subscribers that can customize/add their email addresses since they are not required to have usernames since they use static ip addresses. For residential subscribers, we can change our usernames however it will take 24 hours for it to be reactivated or implemented in the system. If you are willing to wait that long, then you can have it customized. Please note that this is subject to availability as no two subscribers can have the same username/email address.

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That's what we called "Marketing Strategy", kung ikaw si Bayan papayag ka ba na ni isang kusing wala kng nkuha sa nagpakabit ng serbisyo sau? Edi kung buong 1000 lng din pla makukuha ko edi magpapakabit lng ako ng magpapakabit ng DSL ni Bayan tpos bago matapos yung 15 days papautol ko na lng, tpos pag nag apply ako ibang address naman gagamitin ko kc blacklisted na yung address ko sa una. Yung kukuhain po dun sa P1000 na installation fee na binayad mo is for the cable wires na inilatag. Sa ibang ISP ba may "15 days Money Back Guarantee"? Come to think of it not only yourselves

Regarding dun sa pref email add/username and password mo sa DSL, kung hindi mo nailagay yun sa application form mo pwede ka tumawag sa DSL tech support hotline 4112000 at papalitan yun ng desired username and password mo. Just expect a downtime for processing.

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--Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat--

Ok sorry for what I have implied. I already confirmed this to a Business Manager and he said that our MBG is 100% of your initial cash out, but it is issued thru cheque. Please disregard my statement up there re MBG. Yun kc ang pagkakaalam ko sorry po tao lng

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--Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat--

actually alam mo ayaw ko din kse yung palipat lipat ng ISP, apply dito ulet etc etc. kaya nga gusto ko maging ok itong bayandsl para yung ibang problema naman kelangan ko atupagin.

tanong lang ulet:

1. san po ba pwede tumawag or mag email regarding sa status ng application? iniindicate ba dun lahat ng status report sa mga nakalipas na araw from the time na una pumunta ang magkakabit ng telepono?
2. yung mga magkakabit ba ng telepono/wiring ay sila din yung mag kakabit ng modem at mag install ng dsl? o ibang tao naman ang pupunta para mag install ng dsl?
3. normal lang po ba na may dumadating na magkakabit around 330-4pm na?
3. diba po meron parang box na ikinakabit sa dingding ang bawat telepono, usually db dapat may kahoy muna sa dingding saka dun ilalapat yung box? yung mag kakabit ng telepono sila narin yung magpoprovide nung kahoy?
4. ang 15-day trial ay magsisimula lamang pag nakabit na ang dsl, tama ba?(actually a "common sense" question but i wanted to make sure)
5. pag nagpadisconnect within the 15 day trial, MBG yung 1k. pati po ba yung mga araw na kahit may dsl service within that 15-day trial pero hindi po satisfied ang customer, hindi narin po nya iyun babayaran tama po ba?
6. yung OMA(one month advance) ba ay pwedeng gamitin sa 2nd bill, 3rd and so forth?

OMA (one month advance) is use as a security deposit for refund or to deduct to running bill that the account used upon termination, for example if your cut off is every 19th of the month and your bill run is every 20th of the month if your account was terminated by 25th, the computation for refund will be (899/30=29.96,bill run 20th to 25th=6days*29.96=179.76(your running bill)-899(OMA)= 719.24 (refundable). To clarify OMA is not deducted to current bill or any previous bills, it is refundable

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ser bakit po sa plan na 1mbps which is 999dsl + 300phone, e ang sabi sakin ng agent and OMA ay 1299? hindi po ba dapat ay 999 lang? binase ko lang sa computation nyo na 899(i would presume ur example is for the 768kbps).

clarify ko din, when you say OMA is refundable, pde ko kuhanin ulet yun once naibayad ko na after 1 billing cycle or so? or what you meant is for termination of service lang sya pde gamitin para ideduct sa huling bill at yung matitira ay marerefund mo, tama po ba?